Windows Legacy OS forum

Question

How do I get my computer to recognize plug and play devices?

by sarahbecker / June 26, 2011 3:39 AM PDT

I am a medical transcriptionist and I am trying to get my foot pedal to work for my job. It is a plug and play device and when I plug it in the "New found hardware wizard" pops up. I go through all of that and it cannot find it. When I go to the device manager the USB port has a ? beside it. I try to update the driver, but still doesn't work. When I plug my printer and jump drives into the USB port they work fine. HELP!!

I have a Dell Optiplex GX 270 with Windows XP.

Thank you!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: How do I get my computer to recognize plug and play devices?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How do I get my computer to recognize plug and play devices?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
When we see that
by MarkFlax Forum moderator / June 26, 2011 4:37 AM PDT

we nearly always have to install drivers provided by the manufacturer/supplier of the hardware.

Can you say where you got this foot pedal from, and did it come with any CD with setup instructions?

Mark

Collapse -
answer to when we see that
by sarahbecker / June 26, 2011 6:58 AM PDT
In reply to: When we see that

I got the foot pedal from an online site. It is a Dictaphone Infinity series and no CD. It is supposed to be a plug and play.

Collapse -
Maybe the clue is "XP"?
by R. Proffitt Forum moderator / June 26, 2011 8:02 AM PDT

XP's supplied set of drivers is so few it's not worth writing at length about.

With it being over a decade since XP rolled out and with the rare per cent point of folk running old XP (notice no service packs?) it may be that something is missing to this story.

If I were to bet, the maker may think this is plug and play on XP SP2 or later with Internet connections and when we let Windows search Microsoft for the drivers. That's a lot of guessing but today this is what I'm encountering.

There is no easy fix so let the seller earn their keep and tell you where the XP driver is found.
Bob

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.