Windows Legacy OS forum

Question

How do I find the driver to correct my "SM Bus Controller"?

by jcb1981 / April 24, 2013 4:17 AM PDT

Hi, everyone. Thank you in advance for your help and attention to this matter.

I currently own a Sony Vaio VGN-N365E running Windows XP (it shipping with Windows Vista) and have noticed in the Device Manager that I have an alert about the "SM Bus Controller" (I have posted a screenshot here). When right-clicking on the SM Bus Controller and clicking "Properties," I receive the following dialogue: "The drivers for this device are not installed. (Code 28)."

So, I downloaded CPU-Z to find out exactly what type of motherboard I have and here is the screenshot of it. I have an "i945GM."

So, I went to Intel's website and used their "Intel Driver Update Utility" to sort out my drivers and see what needs to be updated/installed. Here is a screenshot from the Update Utility, which basically says that both of my Intel drivers are perfectly fine.

In any case, I went ahead and re-installed the driver for the chipset. The file was called "winxp_14324.exe," if that helps.

So, does anyone have a suggestion of what I might do to resolve this issue? If additional information is needed, I will supply it. Thank you so much.

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All Answers

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Re: I search like so. Link only.
by jcb1981 / April 25, 2013 1:22 PM PDT

I understand how to search the web for computer help, actually. But the official site for my computer (click here for the link) says nothing about the SM Bus Controller, so your sarcastic response to my question is totally unhelpful and unwarranted.

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Just a thought.
by R. Proffitt Forum moderator / April 26, 2013 2:06 AM PDT

If you post such you may scare away folk that do help.

Did you try the vista driver anyway? And when it comes to XP, some machines will never run it without small issues like this. This can cheese off some folk that are not well seasoned.
Bob

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Re: Just a thought
by jcb1981 / April 26, 2013 4:34 AM PDT
In reply to: Just a thought.

If I post such I may scare away folk that do help? So, are you saying that I should have initially posted that I did indeed check Google for a solution to my problem? I just assume that everyone knows that i at least did that before seeking outside help.

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Many don't.
by R. Proffitt Forum moderator / April 26, 2013 4:38 AM PDT
In reply to: Re: Just a thought

As I was able to see many drivers I thought to lead with that. I see there are some further findings below but you do bring up a good point.

Has XP's days come to a close as folk experience this more and more? I know I rarely find folk are ready to edit the text files for DOS and Windows 2,3,95,98 and ME. That is, while I lived through all this and authored a lot of software over the years I'm seeing more folk moving away from the keyboard. That is, if they can't click "fix it" they are off to the repair counter.

And repair counters are sadly another name for "sales".
Bob

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re: I have been to the official drivers download page for my
by R. Proffitt Forum moderator / April 26, 2013 4:48 AM PDT
In reply to: Re: Just a thought

"I have been to the official drivers download page for my particular netbook and have re-installed all the drivers therein with no change in the "SM Bus Controller" problem."

Now this sounds like the old install order issue.

For example your old XP hand knows that they must not just look at the device manager about this and install the SM Bus driver. They know this driver has dependencies so it's likely that we must install some chipset driver first and then if the SM Bus is in a second driver to reboot and continue with the next.

But and this is important, the SM Bus does not have to work for XP to work and run just fine. There are folk that are OCD that must fix every device manager entry. I have made good money off such folk so I have nothing bad to write about them and thank them for visiting the shop.
Bob

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Answer
Sony's Site Shows Your Chipset Driver Is Old
by Grif Thomas Forum moderator / April 25, 2013 9:08 AM PDT
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Thanks Grif.
by R. Proffitt Forum moderator / April 25, 2013 9:12 AM PDT

I had hoped they would try the search.

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Re: Sony's Site Shows Your Chipset Driver Is Old
by jcb1981 / April 25, 2013 1:28 PM PDT

Hi, Grif. The link that you provided is actually for Windows Vista, but I'm running Windows XP on this system. Thank you for your help, though.

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So You Downgraded ..
by Grif Thomas Forum moderator / April 26, 2013 4:18 AM PDT

Sorry, I missed that in your original post.. I see it now..

Since the original OS was Vista, we frequently have issues such as the one you're seeing because all drivers aren't supported.. You usually have to tinker with such things to get everything installed...Or, you get most things running and leave the rest alone.

ON the other hand, have you tried the drivers from the Sony Asia site below? It includes an XP chipset driver in the downloadable zip package.

http://www.sony-asia.com/support/download/216766

Hope this helps.

Grif

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Re: So You Downgraded..
by jcb1981 / April 26, 2013 4:37 AM PDT
In reply to: So You Downgraded ..

Grif,

I will definitely try this possible solution (the Asian site) and see what happens. Thank you so much for your research and attention on my behalf to this matter. I will post my results here. Thanks again.

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Answer
I've been watching this thread for some reason
by itsdigger / April 26, 2013 2:42 AM PDT
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P.S Make suer you choose the XP Operating System
by itsdigger / April 26, 2013 2:47 AM PDT

not Vista

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Re: I've been watching this thread for some reason
by jcb1981 / April 26, 2013 4:40 AM PDT

I have been to the official drivers download page for my particular netbook and have re-installed all the drivers therein with no change in the "SM Bus Controller" problem.

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Re: SM Bus driver
by Kees_B Forum moderator / April 26, 2013 5:05 AM PDT
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