I'm serious. If a maker loses sales over this and you are buying another brand and they notice, then it gets fixed. This can upset folk but this is the only way I've seen companies get motivated.
I have a Samsung UN60ES7150 TV and my cable box is an Arris MP2000NA. (WOW cable provider) How do I get Samsung to update their STB database to see this device??? This is a software issue and I'm sure I'm not the only person that has this problem.. Please advise. Thank you in advance.