1.At the top of the Firefox window, click on the File menu and then select Exit.
2.Click the Start Menu and select Control Panel. The Control Panel window will open.
3.In the Control Panel window, click on Add or Remove Programs. The Add or Remove Programs window will open.
4.From the list of currently installed programs, select Mozilla Firefox.
5.To begin the uninstall, click the Remove button to the right of Mozilla Firefox.
6.In the Mozilla Firefox Uninstall Wizard that opens, click Next.
8.If Firefox is still open, you must close Firefox to proceed with the uninstall.
9.If you want to remove your Firefox user data and settings, put a check mark in the box that says Remove my Firefox personal data and customizations. If you select this option, Firefox will not preserve your bookmarks, saved passwords, and other data if it is installed again.
10.To provide feedback on your Firefox experience to the development team, select Tell us what you thought of Firefox.
12.To remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located by default in C:\Program Files\Mozilla Firefox.
Windows Vista 32 bit. I have tried to uninstall Mozilla but to no avail. When I click on uninstall in add/remove programs, the box pops up saying it is uninstalling, however it doesn't happen. I have looked all over everywhere to try and find a solution, but nothing. I have run virus checks, malware checks, etc., but everything comes up clear. I can't even find a way to contact Mozilla. I hope I have made this clear. Any help will be greatly appreciated.