Phones forum

Question

How can I retrieve internal memory from my Samsung mobile?

by callmeaaron / February 5, 2013 7:48 PM PST

I accidently left my Samsung Galaxy Ace mobile on the roof of my car & it fell off onto the road while driving. I managed to find it and I need to retrieve some video clips & photos from the internal memory however my phone wont switch on at all. The front screen is shattered but the back of the phone is still in good condition. Thnx.

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All Answers

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Answer
Use the USB port
by Pepe7 / February 5, 2013 11:24 PM PST

See if the Samsung PC Studio (etc.) software can retrieve what's still intact from the internal memory.

Otherwise, you can see if there any more recent alternatives (perhaps third party) provided @ howardforums.com. Look in the Samsung sub-forum there.

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will the software retrieve the memory if the phone turn on?
by callmeaaron / February 6, 2013 7:32 AM PST
In reply to: Use the USB port

Ok thnx but will I be able to still retrieve it if my mobile wont switch on at all? It's been damaged from the impact. The phones intact , front looks terrible but the back of the phone is ok. I tried plugging the usb in the phone to my pc but it did nothing.

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