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How can I recover deleted files from my WD My Book Live ?

by Lorraine Doornebosch / December 19, 2012 12:52 PM PST

My 2 TB My Book Live has an ethernet connection, not a USB and is connected directly to my wireless router. BIG MISTAKE !! I tried to use my Mirror Image program to keep a copy of all my files . . . I write to an external drive from my laptop. Only operating system and program files are kept on my laptop. Of course WD doesn't allow third party software compatibility with it's "wireless" units. So I did two things: A backup through Windows to the My Book and a complete copy and paste of all my data files. Then I deleted them all because it took so long to copy and paste and the backup wasn't accurate, so I decided to sell it.
Then disaster, I dropped my external drive and damaged the heads . . . 20 years of data and no backup !!! I can recover the data from the external drive . . . at a huge cost or, I could try to recover them from the My Book, if I only knew how . . .

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All Answers

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Re: data recovery
by Kees_B Forum moderator / December 19, 2012 4:13 PM PST
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How can I recover deleted files from my WD My Book Live ?
by Lorraine Doornebosch / December 19, 2012 6:05 PM PST
In reply to: Re: data recovery

Thank you Kees, I will definitely check out those links if I need to recover the data from the damaged drive . . . but what I was hoping to do is restore deleted files from the My Book . . . which would save me a small fortune. Any hints?

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Re: restore deleted files from My Book
by Kees_B Forum moderator / December 19, 2012 6:19 PM PST

You can try the DIY titles mentioned in

The professional data recovery companies, of course, could do that also, and it's much cheaper than if the drive is damaged.

If you want to do it yourself, it's very much recommended to make a full (sector by sector) clone of the original to an identical copy and work on that copy. That way, any changes done by recovery program A won't interfere with the logic of recovery program B.

Best of luck,


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restore deleted files from My Book -
by Lorraine Doornebosch / December 19, 2012 6:28 PM PST

Thanks Kees, What you're saying makes sense and I would prefer a professional do it, so I might start with the My Book recovery first and check how much data I get back at a less painful cost than recovery from the damaged drive.


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Damaged HD
by Willy / December 19, 2012 11:16 PM PST

If you honestly believed you smacked or broke the HD heads, then that h/w will preclude any saving of data and destroy further any "self-recovery" of data, no matter what method. You may get lucky and get something but also making sure the remaining data becomes even harder to recover. Real damage is only going to get worse and further, the recovery service of some co. uses other methods available to it for retrieving that data may not work as well or take longer. Data recovery service can only do so much but they have the full range of potential recovery tools. The service will still try a full retrieval of data even what you already done yourself, that's what you're paying for.

FYI- Now consider all the hassle you're doing now and use that as a learning experience to take the time and effort it takes to save your data and/or burn to CD/DVD/BD discs in the future of at least the super critical data before the major back-up or retrieval process.

tada -----Willy Happy

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: restore deleted files from My Book
by Lorraine Doornebosch / December 20, 2012 8:08 AM PST
In reply to: Damaged HD

Thanks Willy, Appreciate your advice . . at this stage I'm only trying to recover deleted files from a My Book. If I have to recover from the damaged external drive I'll definitely be sending to the white coats.

PS: The damaged drive WAS my backup . . . My original drive crashed and I was in the process of copying from the external drive when I had the accident. Doomsday was yesterday . . . . lol.

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Look for
by Willy / December 24, 2012 2:58 AM PST

Google for the filename pci-filerecovery it may help. Sorry, for the late reply and name of file. -----Willy Happy

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restore deleted files from My Book
by Lorraine Doornebosch / December 24, 2012 9:14 AM PST
In reply to: Look for

Thanks Willy, that is very useful as I now have the My Book drive out of the box and isolated from the WD software and docked ready to connect to my laptop. I really do now need a good recovery program so this info is very helpful.
Cheers and have a merry Christmas . .

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