Computer Help

Question

How can I get my computer to boot up?

by Nozomi16 / April 15, 2013 12:36 AM PDT

So, I shut down my desktop and went away for a weekend. When I came back, I went to turn it on, but my computer won't go past the blue startup screen (pictured here ).

I have tried pressing ESC for the Boot Menu, but all I get is a little line that reads "Loading Boot Menu..." Nothing actually loads. The same with F10 for Setup. F9 and F11 do not respond to me at all.

If it's something I can fix myself, I'd really like to do that and save myself the money of taking it to a repair shop, but I'm also only comfortable with the software/operation side of computers. Dealing with the hardware scares me, honestly, because I am terrified that I will do something wrong and end up completely ruining a perfectly good (just in need of service) computer.

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All Answers

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Answer
Did you have a storm in your area
by glb613 / April 15, 2013 12:55 AM PDT

while you were gone?

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No storms
by Nozomi16 / April 15, 2013 2:17 AM PDT

There were no storms in my area while I was gone.

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Answer
Not the model I know about but
by R. Proffitt Forum moderator / April 15, 2013 2:26 AM PDT

My HP laptop would do that when my smart phone was plugged in. It turns out that some printers, usb drives and maybe other things would cause this on my last HP laptop. I mean last because HP's repair at 3 months resulted in a dead laptop and 6 months of calls and filling out satisfaction surveys.

Try unplugging any USB thing and hope.
Bob

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