might want to reach beyond the forums here and get on site help. While a generic answer can be obtained this way, step by step cannot. Who does this will need to know the OS of each to know whether or not such remote access is possible natively or if 3rd party software will be needed. XP and Win7 can offer remote access as long as both are Pro versions. Perhaps you can supply more information about the operating systems on both PCs, what type of internet service, your own expertise and capabilities, etc.
My sister in law passed away last week and we need to remotely access her computer. We live on the east coast, she is on the west coast. We do have someone that will there to turn it on and allow access if needed. I am running xp pro...I have no idea the age of her computer or operating system..
I am hoping someone can help.