Spyware, Viruses, & Security forum

Resolved Question

How bad is Coupon Companion and how can I remove it?

by MyUnhappyPC / February 22, 2013 6:41 AM PST

Many of us were "gifted" Coupon Companion by CNET, so this seems a reasonable place to look for answers. There are 80+ entries in Feedback Forum, but the only removal advice I found on CNET.is to use control panel and to delete browser add-ons and extensions. http://download.cnet.com/2701-2023_4-2006-8.html

I thought CC was just a nuisance, until I looked into removal. On zimbio they say it 'changes browser settings and modifies registry entries secretly'., and that it 'gathers personal information like browsing habits, online banking details, IP address and delivers it to remote hackers.' If true, CC is more than a nuisance What is really known about Coupon Companion?

If CC is as bad as that, the simple CNET removal suggestions seem unlikely to do a complete job. McAfee VirusScan + AntiSpyware Enterprise 8.8 did not stop it, and Malwarebytes did not find it on my PC. Next thing I plan to do is update and run Spybot S&D or SuperAntispyware. What is the wisdom here about removing CC?

MyUnhappyPC has chosen the best answer to their question. View answer »
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: How bad is Coupon Companion and how can I remove it?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: How bad is Coupon Companion and how can I remove it?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer as chosen by MyUnhappyPC

Collapse -
I've Removed It Easily From a Couple Different Comps..
by Grif Thomas Forum moderator / February 22, 2013 7:24 AM PST

I first uninstalled it from the "Control Panel-Add/Remove Programs" section.. (Or Control Panel-Programs and Features if you're using Win7), then I went into each of the browsers "Add-ons" sections and eliminated it from there.. Fairly easy removal and it seemed like it was gone..

Have you tried all the suggestions in the link below?

Google Search for "uninstall coupon compainion"

Hope this helps.

Grif

Collapse -
Yes, but . . .
by MyUnhappyPC / February 22, 2013 11:19 AM PST

Thanks Grif,

Yes, I've searched with Google, and some suggestions are as simple as what you did (same as on CNET), but others say you need to remove specific registry entries, or more.

Malwaretips advises (after the steps you did) removing CC registry keys with Adwcleaner, then running Malwarebytes to get rid of remaining CC files, and a final cleanup of files with HitmanPro.
Does this make sense?

Malwarebytes has a thread taking a user through an even longer series of steps. I guess I am trying to be cautious, not wanting to do an incomplete job, but not wanting to download something malicious in the process.

Collapse -
Then Go For It, If You'd Like...But...
by Grif Thomas Forum moderator / February 23, 2013 10:22 AM PST
In reply to: Yes, but . . .

If Coupon Companion doesn't raise it's ugly head, and it's removed from all locations, a few registry entries won't cause an issue.. Still, running Malwarebytes to clean out some of the junk is usually not a bad idea. It's something I do routinely anyway.. I also use Hitman Pro and it's a good program... but is it really necessary? I doubt it....but heck, run them anyway. See what they turn up.. Unfortunately, both programs take quite a while to finish a full system scan though....

Hope this helps.

Grif

Collapse -
CC is gone, and still gone
by MyUnhappyPC / February 24, 2013 7:51 AM PST

Grif,
I did uninstall CC from control panel and deleted the add-on in Firefox. I did quick scans with Malewarebytes Ant-Malware and SuperAntiSpyware. I let the full scans run over night, or when I was out several hours. The system seems clean. I don't know if I'll run Adwcleaner and HitmanPro, or not.

Thanks

Collapse -
(NT) Good Job !
by Grif Thomas Forum moderator / February 25, 2013 9:20 AM PST
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.