Internet Service Providers forum

Question

Home internet speed has me pulling my hair OUT.

by guitargy / February 7, 2013 2:23 AM PST

Here is the problem:

i have a desktop at my place that is in the next room to my router, so signal is great. my internet bandwidth is 30mbs. i have cable internet.
speedtest on my phone gives me 15-20mbps
speedtest on an OLD laptop. 10 years, old gives me 10mbps

i have run an internet speed test on the Desktop and it varies between 5mbs to as low as 500kbs. usually 1.5mbps
i thought it was the old wireless addepter that i was using so i went and bought a new wireless USB adapter 802.11n and still the same problem.
RE-INSTALLED WINDOWS. all updated drivers and BIOS. same UP/DL speed
downloaded TCP Optimizer v3.0.8 thinking it was a setting in windows that may be off. same UP/DL speed.

any sugestions will greatly pe appreciated and will save some of my hair.

my router is a belkin 802.11 b/g/n

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Home internet speed has me pulling my hair OUT.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Home internet speed has me pulling my hair OUT.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
similar issue
by kneekill / February 9, 2013 5:12 PM PST

hey, did you figure out the problem? i am facing the same issue.
did you also try to plug the cable directly?

Collapse -
I think so.
by guitargy / February 9, 2013 9:18 PM PST
In reply to: similar issue

Yesterday I was reading about interference for wireless. I changed my router setting to 802.11 b &g only. Did speed test and it was at 20mps. Fastest I've had so far.
Wired was at 30mgps. Figured I was lucky at 20. Not sure why 802.11n wasn't working correctly. Hope you get the same result.

Collapse -
OK, Now that test is done.
by R. Proffitt Forum moderator / February 9, 2013 11:14 PM PST
In reply to: I think so.

Try turning on the 802 g and n only mode if it's offered. Allowing 802.11b is up to you but I disable it since a b device can tank the speed.

WHAT NEXT? Look around for any speed setting such as 150, 300 Mbps. Try the 150 setting.
Bob

All Answers

Collapse -
Answer
Details are far too slim.
by R. Proffitt Forum moderator / February 7, 2013 4:15 AM PST

For now try setting the router to its defaults then try setting the router to 802.11g only for a test run.
Bob

Collapse -
details
by guitargy / February 7, 2013 5:23 AM PST

thanks, tried that.
what other details would you need?
let me know and i will look.
i also forgot to put that i had
windows xp. sp3

Collapse -
Any at all.
by R. Proffitt Forum moderator / February 8, 2013 12:21 AM PST
In reply to: details

Router make model settings firmware version. This is all volunteer and it's up to you to add details. I'll use what folk supply.
Bob

Collapse -
Answer
Hope This Helps
by SniketTheLlama / March 2, 2013 3:36 AM PST

As with any wireless signals, it is susceptible to interference. The interference can range from numerous things including cell phones, microwaves, other devices operating and broadcasting on the same frequency, radio waves, power lines, fluorescent lighting, etc. For this reason, it is almost impossible to achieve the same speeds as though you were directly connected.

Wireless N is the highest standard of the B, G, and N, and therefore will handle higher speeds and more bandwidth within the network. There is also a wireless channel that you may change in order to help resolve some wireless problems. Typically, the channel is set to auto. You can change to any of the 11 channels and see if it makes a difference. Bear in mind though, some channels may work better but is more susceptible to interference. I try to stay with 1, 6, or 11 if I'm not on auto. You could try replacing your wireless router with a new one. Not sure how new or old your current one is.

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

CNET's Tech Minute

Top 3 news reading apps

With the latest tech, getting news delivered to your phone is easier than ever. Here's a roundup of apps that are customizable and useful for getting the news.