Internet Service Providers forum


Home internet speed has me pulling my hair OUT.

by guitargy / February 7, 2013 2:23 AM PST

Here is the problem:

i have a desktop at my place that is in the next room to my router, so signal is great. my internet bandwidth is 30mbs. i have cable internet.
speedtest on my phone gives me 15-20mbps
speedtest on an OLD laptop. 10 years, old gives me 10mbps

i have run an internet speed test on the Desktop and it varies between 5mbs to as low as 500kbs. usually 1.5mbps
i thought it was the old wireless addepter that i was using so i went and bought a new wireless USB adapter 802.11n and still the same problem.
RE-INSTALLED WINDOWS. all updated drivers and BIOS. same UP/DL speed
downloaded TCP Optimizer v3.0.8 thinking it was a setting in windows that may be off. same UP/DL speed.

any sugestions will greatly pe appreciated and will save some of my hair.

my router is a belkin 802.11 b/g/n

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Clarification Request
similar issue
by kneekill / February 9, 2013 5:12 PM PST

hey, did you figure out the problem? i am facing the same issue.
did you also try to plug the cable directly?

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I think so.
by guitargy / February 9, 2013 9:18 PM PST
In reply to: similar issue

Yesterday I was reading about interference for wireless. I changed my router setting to 802.11 b &g only. Did speed test and it was at 20mps. Fastest I've had so far.
Wired was at 30mgps. Figured I was lucky at 20. Not sure why 802.11n wasn't working correctly. Hope you get the same result.

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OK, Now that test is done.
by R. Proffitt Forum moderator / February 9, 2013 11:14 PM PST
In reply to: I think so.

Try turning on the 802 g and n only mode if it's offered. Allowing 802.11b is up to you but I disable it since a b device can tank the speed.

WHAT NEXT? Look around for any speed setting such as 150, 300 Mbps. Try the 150 setting.

All Answers

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Details are far too slim.
by R. Proffitt Forum moderator / February 7, 2013 4:15 AM PST

For now try setting the router to its defaults then try setting the router to 802.11g only for a test run.

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by guitargy / February 7, 2013 5:23 AM PST

thanks, tried that.
what other details would you need?
let me know and i will look.
i also forgot to put that i had
windows xp. sp3

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Any at all.
by R. Proffitt Forum moderator / February 8, 2013 12:21 AM PST
In reply to: details

Router make model settings firmware version. This is all volunteer and it's up to you to add details. I'll use what folk supply.

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Hope This Helps
by SniketTheLlama / March 2, 2013 3:36 AM PST

As with any wireless signals, it is susceptible to interference. The interference can range from numerous things including cell phones, microwaves, other devices operating and broadcasting on the same frequency, radio waves, power lines, fluorescent lighting, etc. For this reason, it is almost impossible to achieve the same speeds as though you were directly connected.

Wireless N is the highest standard of the B, G, and N, and therefore will handle higher speeds and more bandwidth within the network. There is also a wireless channel that you may change in order to help resolve some wireless problems. Typically, the channel is set to auto. You can change to any of the 11 channels and see if it makes a difference. Bear in mind though, some channels may work better but is more susceptible to interference. I try to stay with 1, 6, or 11 if I'm not on auto. You could try replacing your wireless router with a new one. Not sure how new or old your current one is.

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