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Hiding apps

by Big Kid / April 23, 2011 10:43 PM PDT

I just signed up for techTracker Plus and the "Expand all info & settings" or the "Info & settings" doesn't work when I click on them to hide apps. It worked once and hasn't worked since. I'm using an iMac 2 Gh Intel Core 2 Duo, OS 10.6.7, with 2 GB of Ram. I trashed Tectracker Plus 3 times and reinstalled it to no avail. I even ran DiskWarrior but this didn't help either.

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I am experiencing the same...
by John.Wilkinson / April 24, 2011 7:35 AM PDT
In reply to: Hiding apps

It is actually a problem with the website, not your computer or the TechTracker software, which means it is affecting everyone but is something that they can fix without you needing to reinstall anything. I will send them an alert now...hopefully they can get it fixed tomorrow.

Thanks.
John

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Same Problem Here, Too!
by xphylz / April 24, 2011 9:26 PM PDT
In reply to: Hiding apps

I'm experiencing the same problem here, too! It worked fine up until a few days ago. Hopefully, they'll fix the web site soon.

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This was fixed earlier today...
by John.Wilkinson / April 25, 2011 1:13 PM PDT

It is working for me again; please post back if it is still an issue for you.

John

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Hiding apps
by Big Kid / April 25, 2011 9:16 PM PDT

It still won't work! The feedback link doesn't work either!

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Try this...
by John.Wilkinson / April 25, 2011 10:16 PM PDT
In reply to: Hiding apps

While visiting the TechTracker page, hold down the Shift key and click the Refresh button. Sometimes a browser will store an older copy of a webpage instead of downloading the latest version, so Shift + refresh is occasionally necessary.

John

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Try this
by Big Kid / April 26, 2011 1:50 AM PDT
In reply to: Try this...

Thanks john! It seems to be working now! One more thing. Now that I have expanded the info and settings. How do I close them all as a batch. I can close them one by one, but I want to close them all at once.

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In the charcoal grey box...
by John.Wilkinson / April 26, 2011 11:23 AM PDT
In reply to: Try this

Click the 'expand all' button and then click it again once it becomes the 'close all' button.

Hope this helps,
John

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Button disappearing
by Big Kid / April 26, 2011 9:21 PM PDT

After I clicked the "expand all" button, instead of it changing to the "close all" button, it would disappear. After closing the app 3 times, and scanning for software updates, the "close all" button stopped disappearing. Everything is working as it should now. Thanks again John for your help.

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It's Working Fine Now!
by xphylz / April 25, 2011 10:06 PM PDT

It seems to be working fine now. Thanks!

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