LG forum

Question

Hi problem with my HDMI

by donwan21 / September 22, 2012 9:38 PM PDT

I have a LG 3D SMART TV model number 50PZ95. Virgin cable and LG DVD Bluray are connected to the tv via HDMI

the problem I have is when I go to input to select the HDMI a prompt message appears on screen and says HDMI is not available, it all works on scart and other cables but not on the HDMI slots I have changed all HDMI cables and checked all connections so i am now at a loss on what next to do.

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All Answers

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Answer
Tell more.
by R. Proffitt Forum moderator / September 28, 2012 5:57 AM PDT

Did it ever work? If not, you have a warranty issue. (even so, in warranty, still a warranty issue)

Does the HDMI device work on other sets?

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hdmi
by donwan21 / September 29, 2012 2:04 AM PDT
In reply to: Tell more.

Hi
yes it all work fine for nearly 6 weeks and then one day it stopped I called LG and they think its a firmware problem so they now want to send out an authorised agent to check it out.

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Odd they said that.
by R. Proffitt Forum moderator / September 30, 2012 1:38 AM PDT
In reply to: hdmi

I write, have written firmware for decades and if it works for weeks, it does not break later (some restrictions apply to date/time firmware). But they are going to deal with it so... Good.
Bob

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