HP forum

Question

Help with my hp dv7

by scoutsout2k6 / December 19, 2012 5:48 AM PST

Recently my laptop decided to take a very long time to boot to the login screen...now it is not coming on at all. I ordered the recovery disks from hp but still can't get anything to come on screen. Also the caps lock and num lock lights are flashing in sync? Can anyone help with this?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Help with my hp dv7
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Help with my hp dv7
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
HP answers at link.
by R. Proffitt Forum moderator / December 19, 2012 8:28 AM PST
In reply to: Help with my hp dv7
Collapse -
Hard reset
by scoutsout2k6 / December 19, 2012 11:46 AM PST
In reply to: HP answers at link.

Tried this and still nothing...contacted hp and they advised possible motherboard failure and no replacement parts available..."end of life cycle" they say...hmmm

Collapse -
Usually it's the motherboard.
by R. Proffitt Forum moderator / December 19, 2012 12:09 PM PST
In reply to: Hard reset

I take it the battery out and just the charger gave same results. So, a mainboard.
Bob

Popular Forums
icon
Computer Help 51,224 discussions
icon
Computer Newbies 10,453 discussions
icon
Laptops 20,090 discussions
icon
Security 30,722 discussions
icon
TVs & Home Theaters 20,937 discussions
icon
Windows 10 1,295 discussions
icon
Phones 16,252 discussions
icon
Windows 7 7,684 discussions
icon
Networking & Wireless 15,215 discussions

CNET EDITORS' CHOICE

Roku Streaming Stick 2016

Roku has the most apps, the simplest interface and the best search, making it CNET's favorite way to stream Netflix, Amazon, Hulu, HBO and all the rest.