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Question

Help with my hp dv7

by scoutsout2k6 / December 19, 2012 5:48 AM PST

Recently my laptop decided to take a very long time to boot to the login screen...now it is not coming on at all. I ordered the recovery disks from hp but still can't get anything to come on screen. Also the caps lock and num lock lights are flashing in sync? Can anyone help with this?

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All Answers

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Answer
HP answers at link.
by R. Proffitt Forum moderator / December 19, 2012 8:28 AM PST
In reply to: Help with my hp dv7
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Hard reset
by scoutsout2k6 / December 19, 2012 11:46 AM PST
In reply to: HP answers at link.

Tried this and still nothing...contacted hp and they advised possible motherboard failure and no replacement parts available..."end of life cycle" they say...hmmm

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Usually it's the motherboard.
by R. Proffitt Forum moderator / December 19, 2012 12:09 PM PST
In reply to: Hard reset

I take it the battery out and just the charger gave same results. So, a mainboard.
Bob

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