Computer Help forum


Help with complete system restore issues.

by FrighteninglyClueless / February 4, 2013 6:22 AM PST

My system information:

Asus Essentio CM1855
AMD FX-8120 eight-core processor
10GB of RAM
AMD HD7670 graphics card

(I think that's everything you need to know...?)

Essentially I'd like to restore my computer to the day I took it out of the box. It's been working fine, but it came pre-loaded with Windows 8, and after a few days, out of frustration, I decided that I wanted to go back to Windows 7.

I borrowed a copy of the install disk from a friend, which, for some reason or another, didn't work, so I downloaded the IOS from a torrent site and tried to do it myself (bad idea.)

The short of it is that I've gone and messed my computer right up, and I'd like to reset the system to its factory defaults, only I don't have a disk (which all the posts I've seen online say I need.)

Can this be done without the disk? I'm not even sure if the Windows 8 information is still on the computer, because I tried to get rid of it with cleaning programs a couple of times.

I can only hope that one of you computer wizards can give me a hand with this - thank you in advance to all who reply!

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All Answers

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Asus noted how at link.
by R. Proffitt Forum moderator / February 4, 2013 6:30 AM PST

But if you wiped out the on board restore the cheapest exit is to order the restore media.

"The Support DVD and Recovery DVD may not be included in the package. You may use the Recovery Partition feature to create the Support DVD and Recovery DVD. For details, refer to Recovering your system in this chapter."

That's in chapter 6. If you failed to create the media and wiped out the on board recovery you now must order the media.

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I may have been unclear...
by FrighteninglyClueless / February 4, 2013 7:04 AM PST

I've successfully installed Windows 7, so those instructions there, for how to reset the system while running Windows 8, aren't the right ones. I appreciate your help, but I'm afraid I'm in over my head, and I need someone to explain it to me like I'm eight years old.

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I'd like to restore my computer to the day I took it out of
by R. Proffitt Forum moderator / February 4, 2013 7:15 AM PST

" I'd like to restore my computer to the day I took it out of the box. "

Go to the makers web site and order the restore media. It appears you wiped out the onboard restore so you need the media you should have created and since you didn't, you have to order it.

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