So after reading many posts about similar problems I downloaded the avgremover utility burned it to a disk and took it over to my friends house(His computer now has no virus protection so he couldn't dload it)We tried to run it using the sticky instruction manual with no luck. one out of three tries the remover made it as far as restarting computer but avg was still on the comp.... disabled and non functional from our attempts to uninstall but still there preventing a fresh reinstall of avg or(mabe after this fiasco)some other form of virus protection. this should not be this hard what am I missing?
Hi I am trying to help a friend uninstall avg trial and get avg free on his computer and have run into some major problems
the computer is running w xp
the first thing that we tried was to go control panel> add remove> clicked avg then hit the button to uninstall that gave the option to change to free version. this resulted in error messages and a disabled but not uninstalled avg. we have since tried 2 uninstalls from the control panel and from the avg free version with no success. the avg trial is now halfway uninstalled and has left him with a useless computer if someone could help resolve this it would be very appreciated