Spyware, Viruses, & Security

Question

Help to remove - WRL2031.tmp Virus

by nashyboyslim / December 17, 2012 12:15 AM PST

Hi,

I'm hoping for your assistance with an issue I have on my Toshiba Portege P3500 with MS XP Tablet version OS .. ( NB this machine doesn't have a n Optical Drive so I cannot re-install OS from dics's )

I've managed to get "Combo-Fix" to complete a scan and it has identified as Malware/Virus/Trojan the following;-

WRL1180.tmp - WRL2031.tmp and WRL3678.tmp

I've tried using my Microsoft Security Essentialls plus the following MalwareBytes Anti-Malware, MalwareBytes AntiRoot Kit (Beta), SuperAntivirus, Trojan Remover, Norton Power Eraser, Kaspersky TDSS Killer, Sophos Virus Remover, RKillAntiMalware and MicroSoft Malicious Software Remover all of which have either been blocked by the Virus or allowed to run but have not completed after more than 24HRS , ... or error message says "System Administrator Has Blocked programe from running" and or "This Programme cannot be run in Safe Mode".

I've also tried running RootKitRevealer, VBA32AntiRootKit Scanner, MalwareBytes FileAssassin and HiJackThis with a view to finding and deleting said "Infected File" .... but, this Virus/Trojan will not let me "Un-Hide" the hidden files and folders in the Explorer File View menu.

I've also tried to install the XP Recovery Console with a view to return to factory settings but this virus/trojan hijacks the keyboard and won't stop inserting the letter "s" at the command line promptand and all address box's.

This Virus/Trojan aslo hijacks any/all attempts to use the MicroSoft Windows Update by slowing sytem to almost a stand still with Desk Top and Start Menu Icons intermittantly flashing.

Any assistance and advice on how to remove this Trojan/Virus and/or re-install the OS on a machine without an Optical Disc Drive or a BIOS that cannot be set to boot from USB Flash drive would be most appreciated.

Many thanx in advance,
Regards,
Chris.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Help to remove - WRL2031.tmp Virus
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Help to remove - WRL2031.tmp Virus
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
1. Reloading is like changing a tire.
by R. Proffitt Forum moderator / December 17, 2012 12:35 AM PST

It takes a lug wrench, jack and more. Once in a while you encounter an owner that thinks the optical drive to reload a laptop or netbook is optional. Sure, until you get a flat.

2. Since UBUNTU installs to USB and boots from USB why not do that and head to that folder and delete those TMP files? As UBUNTU bootable USB creation is documented widely I'll stop here but add that at no time would I have to know it's Linux. It's just click click click, press the delete key to delete a file or folder.
Bob

Collapse -
Help to remove - WRL2031.tmp Virus
by nashyboyslim / December 17, 2012 4:04 AM PST

Hi Bob,

Thanx for your reply, however I think you;ve missed the point in my last paragraph that these Tosh's have " a BIOS that cannot be set to boot from USB Flash drive " - and with the machine being hi-jacked I can't update.

regards,
Chris.

Collapse -
Then get the USB DVDRW drive and you're ready.
by R. Proffitt Forum moderator / December 17, 2012 4:13 AM PST
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the holiday

Find recipes for July 4 with these foodie apps

The Fourth of July means fireworks, fun and food. If you're planning on a barbecue this weekend, we've got the apps to help you find holiday-inspired recipes.