Windows Vista forum

General discussion

HELP! Restore to factory settings

by JaySlim561 / September 12, 2008 4:57 AM PDT

I am using a HP Pavilion dv6000 running Windows Vista Home Premium. My computer has numerous problems: it won?t load certain websites, windows updates won?t work, I can?t load or re-download windows defender, I can?t download software from Microsoft.com?..and so on and so on. I have searched and searched the internet and tried many solutions from many different forums with none of them working. My last resort is to restore the system to factory settings however that too presents a problem. The files in my HP_Recovery drive have been deleted and the recovery disks that I created were lost when I moved. I know it?s a long shot, but is there any way I can restore my system to factory settings without the HP_Recovery partition or recovery disks?

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For this you order the set.
by R. Proffitt Forum moderator / September 12, 2008 5:00 AM PDT

Next time, duplicate those restore DVDs.

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Look into...
by Willy / September 12, 2008 5:06 AM PDT

Your only hope it appears is to contact HP and order the "replacement recovery CDs". That's a for a small cost, much less than buying a retail Vista version as the final resolution. Don't fall for buying Vista from some eBay etc., unless it qualifies as legit OEM or such for your HP and thus can use the COA# located on your system case. The HP Vista version is ordered online via their support website.

tada -----Willy Happy

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Thanks!
by JaySlim561 / September 12, 2008 6:03 AM PDT

Thanks for the suggestions. I wasn?t aware that I could get recovery disks from HP. I contacted them and I?ll have the replacements in a few days. The disks were free but I had to pay for shipping. Thanks again!

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Your lucky day!
by glenn30 / September 12, 2008 6:18 AM PDT
In reply to: Thanks!

Wow, did you ever get your money's worth today... from both CNet and HP.

Good results with a happy ending. Grin

Glenn

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