Windows Vista

General discussion

HELP! Restore to factory settings

by JaySlim561 / September 12, 2008 4:57 AM PDT

I am using a HP Pavilion dv6000 running Windows Vista Home Premium. My computer has numerous problems: it won?t load certain websites, windows updates won?t work, I can?t load or re-download windows defender, I can?t download software from Microsoft.com?..and so on and so on. I have searched and searched the internet and tried many solutions from many different forums with none of them working. My last resort is to restore the system to factory settings however that too presents a problem. The files in my HP_Recovery drive have been deleted and the recovery disks that I created were lost when I moved. I know it?s a long shot, but is there any way I can restore my system to factory settings without the HP_Recovery partition or recovery disks?

Post a reply
Discussion is locked
You are posting a reply to: HELP! Restore to factory settings
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HELP! Restore to factory settings
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
For this you order the set.
by R. Proffitt Forum moderator / September 12, 2008 5:00 AM PDT

Next time, duplicate those restore DVDs.

Collapse -
Look into...
by Willy / September 12, 2008 5:06 AM PDT

Your only hope it appears is to contact HP and order the "replacement recovery CDs". That's a for a small cost, much less than buying a retail Vista version as the final resolution. Don't fall for buying Vista from some eBay etc., unless it qualifies as legit OEM or such for your HP and thus can use the COA# located on your system case. The HP Vista version is ordered online via their support website.

tada -----Willy Happy

Collapse -
Thanks!
by JaySlim561 / September 12, 2008 6:03 AM PDT

Thanks for the suggestions. I wasn?t aware that I could get recovery disks from HP. I contacted them and I?ll have the replacements in a few days. The disks were free but I had to pay for shipping. Thanks again!

Collapse -
Your lucky day!
by glenn30 / September 12, 2008 6:18 AM PDT
In reply to: Thanks!

Wow, did you ever get your money's worth today... from both CNet and HP.

Good results with a happy ending. Grin

Glenn

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Tired of your tricky Wi-Fi password?

Stop trying to memorize a complicated sequence of numbers and letters. Learn how to change the default password.