Peripherals forum

General discussion

Help me cure my jumping cursor while typing!

by Lee Koo (ADMIN) CNET staff/forum admin / July 30, 2010 8:26 AM PDT
Question:

Help me cure my jumping cursor while typing!


We have a new 2010 Dell Studio XPS laptop with Windows 7 and
are experiencing a cursor jump while typing. The cursor jumps
to a point above where it was during the typing (frequently
to the TO or CC line of an e-mail message). The jump is
unpredictable in terms of timing and position to which it
goes. When the jumps occur, we have not touched the touch
pad. This jumping occurs both with and without an external
mouse attached. Thank you all in advance for any advice you
can offer.

--Submitted by Mike T.

Here are some featured member answers to get you started, but
please read all the advice and suggestions that our
members have contributed to this question.

Jumping cursor --Submitted by rldunc
http://forums.cnet.com/5208-7590_102-0.html?messageID=3350275#3350275

JUMPING MOUSE POINTER --Submitted by GEO2003
http://forums.cnet.com/5208-7590_102-0.html?messageID=3348505#3348505

Jumping Cursor while typing --Submitted by mgmorgan01
http://forums.cnet.com/5208-7590_102-0.html?messageID=3348509#3348509

Jumping Cursor --Submitted by linda5674
http://forums.cnet.com/5208-7590_102-0.html?messageID=3348442#3348442

Jumping cursor while typing --Submitted by mbrice
http://forums.cnet.com/5208-7590_102-0.html?messageID=3348485#3348485

Check motherboard firmware version on Dell Support web site missophie212
http://forums.cnet.com/5208-7590_102-0.html?messageID=3349127#3349127

The Cure For Jumping Cursors While Typing --Submitted Mick.Jagger*
http://forums.cnet.com/5208-7590_102-0.html?messageID=3348662#3348662

Read all member contributions below for this topic

Thank you to all who contributed!
Post a reply
Discussion is locked
You are posting a reply to: Help me cure my jumping cursor while typing!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Help me cure my jumping cursor while typing!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Jumping cursor
by omiller315 / July 30, 2010 10:06 AM PDT

I work in IT at an insurance company of over 300. I do repairs on the side as well.. This might be a band-aid fix but it does work. There is a program called TouchFreeze that disables your touchpad while you are actively typing. It can be found at the following link

http://code.google.com/p/touchfreeze/

I hope this helps.

Otto

Collapse -
Jumping cursor
by rockroserealty / August 6, 2010 11:36 AM PDT
In reply to: Jumping cursor

Hi, I had this problem too, on a Sony laptop, the solution I found was to get a plug in keyboard which cured the problem and I never had this issue again. A friend of mine had the same problem, tried this and it worked for him too. Not sure what is causing the problem but this is a good solution and you can type faster too. Most laptop carriers will allow you sufficient room to carry a spart keyboard.
Good luck Susan

Collapse -
Why do folks post solutions that have already been posted ?
by vonheise / August 6, 2010 12:27 PM PDT
In reply to: Jumping cursor

Posted at least ten times. Can't one read ? The problem is the hand on the touch pad. There are at least 10 better answers on this but I too use a USB remote keyboard and mouse, but on a airplane this fix is rather awkward, so maybe some will prefer an actual fix which there are many I have now learned...

Collapse -
Incorrect
by 1nco / February 3, 2016 11:43 AM PST

Because that is not the answer, this happens on desktops as well, thinking so narrow minded with computers never is an option.

Collapse -
Plugin keyboard the temporary solution for me
by nillahere / March 31, 2016 10:15 PM PDT

I noticed someone suggested getting a plugin keyboard which is not ideal for me but just typing this short post is driving me nuts so I'll buy one until I found a better solution. Me touching my keyboard is not the problem. Thanks. Glad I found this website. Happy .

Collapse -
Touchfreeze
by joed20 / August 7, 2010 4:53 AM PDT
In reply to: Jumping cursor

Hi Otto,
Thanks for the link to Touchfreeze and hopefully it'll work for me. I have a Toshiba laptop and was cursing them for the past couple of years as I was sure I had a faulty keyboard. Then I get my usual CNET e-mail this morning with the answer to all my problems. I was delighted to find out it was an easy problem to fix.
Best regards
Joe
Dublin

Collapse -
TouchFreeze Works!!
by TouchpadDemise / October 2, 2012 4:29 PM PDT
In reply to: Jumping cursor

Thank you - Thank you - Thank you for providing the link! I have been having the same problem with my HP dv7 and couldn't even finish typing one word before the cursor would skip lines and delete words along the way!! Now I can actually use my laptop the way I intended to use it, with the touchpad and not an external mouse! Imagine that HP!! Perhaps they'll issue a permanent fix one day to show concern for their customers... ehhh probably not.

Collapse -
Me too!
by BistroPithecus / October 30, 2012 1:02 PM PDT
In reply to: TouchFreeze Works!!

I too have a HP dv7 and I've become so enraged with it's skipping while typing issue. I just now downloaded TouchFreeze and so far I haven't had any more skipping problems. Happy so, thank you.

Collapse -
tried this and it works perfectly.
by muggins3000 / August 19, 2013 4:32 AM PDT
In reply to: Jumping cursor

thanks

Collapse -
(NT) Thank you very much Otto.I have sony vaio vpceb33fm.It works
by tesla_bl / October 26, 2013 11:22 PM PDT
In reply to: Jumping cursor
Collapse -
Fantastic!. It worked perfectly.
by marivalagan / May 20, 2016 6:36 AM PDT
In reply to: Jumping cursor

Hi Otto,

I profoundly thank you for the Touchfreeze link. It works very well. I have a HP Folio 9470m Elite book, had this jumping cursor issues. I spent 2:30 hour with HP technical support and installing and upgrading all drivers software, that didn't fix my problem. But your touchfreeze, just fixed the issue. Highly appreciate that.

Ari
Ann Arbor, MI

Collapse -
Jumpy Dell Curser
by aburkman / July 30, 2010 10:13 AM PDT

I think this is a Dell Laptop problem. I have had it with two different Dell Laptops. I will never buy another Dell Laptop.

Collapse -
Don't blame Dell, it is your hand on the touchpad,
by vonheise / July 30, 2010 11:48 AM PDT
In reply to: Jumpy Dell Curser

As other have stated, it happens with all brands but I still like my first solution best, and external USB keyboard and mouse. No more problems at all at home. On the road you can check all the other answers such as reducing the sensitivity, or disabling, but I just keep my hand off the touch pad while traveling, but haven's tried putting a small magazine over the touchpad as that too may work. Great technology sometimes bring minor irritations. Think back 15 years then you can appreciate what we have... This was spoked by a 65 year old man who remembers having to dial an operator to call a frined when I was a child.

Collapse -
Incorrect
by ggecko87 / November 25, 2013 9:19 AM PST

This problem is NOT related to the touchpad. I am using a DELL Latitude 6410 as we speak with the Touchpad disabled and connected to an USB mouse. I have been experiencing this problem for the past two weeks and cannot figure out the problem. It's disruptive as all hell when you're trying to type and the curser suddenly starts bulldozing half of some other sentence you've already typed across the page!

Collapse -
Not touching the touchpad. I have experimented
by Jayrockwall / May 2, 2016 11:36 AM PDT
In reply to: Incorrect

Hi. I have had an HP Envy for a little over a year (now April 2016.) I have owned and used many laptops for many years.

I have lost many posts and comments for over a year. I have experimented covering the touchpad. Without touching the touchpad at all, after writing the word touchpad and just now and now again, the mouse is jumping.

It seems to me that the touchpad is sensing the electrical energy from my right thumb as it hovers. Whenever a word is not recognized by the computer (just jumped up two lines again) when typing in posts like this, the cursing jumps up sometimes to the very top and because I type fast, the area highlights the entire post and the next key I type erases everything.

I have typed professionally for almost 45 years (entire line just entirely highlighted.) I know how to type correctly with wrists up. Entire post just highlighted again without touching the keyboard. I think the highlighted misspellings (touchpad is underlined in red) is the trigger.

Misspelling (entire post just highlighted again) seems to be the trigger for the sensitivity. I will try the suggestion at the link above and see if that app helps. I already know about (just jumped again) external keyboards and mouse devices. When I want to post, I must type using a word processing software then copy and paste into the post.

Most of the time I just use my cellphone to post. I can type without looking at keys (I learned that because a teacher covered all of our keys) and I know that I am not touching the touchpad. Instead of complaining, people are switching to external keyboards and mouse devices so manufacturers keep doing what they do.

Other people do not type QWERTY style the way I was taught so they do not position the thumbs over the spacebar. They peck. Some peck very fast. I type. We were not permitted to type with wrists down and our keys were covered so we hand to learn to type without looking at the keypad. In other words -- this is an expert computer user from the Apple and DOS and Commodore days. This is not user error unless user error is typing QWERTY. The thumbs are supposed to hover over the space bar. I can type for hours without fatigue using the correct hand position. I do not have this issue on my son's MacBook.

Putting the huge touchpad directly under the spacebar is part of the problem.The tendency is for the wrists to fall and rest upon the flat surface. I will try the"bandaid" now and see if it works and post back.

I should see results in about 2 days as I do not post often. The trigger for me to do more research was flying on a plane trying to use a laptop and external keyboard and mouse devices. Thank you for your suggestions and to the OP.

Collapse -
I taotally agree with the hardware error
by MNFsoft / July 30, 2010 10:10 PM PDT
In reply to: Jumpy Dell Curser

If you still have a garantee well use it is good chance that you have an error in the hardware so conact dell to send someone over to you to chack because I do not think it is a software error I face it ocationally (at start up usually) but it goes away by itself not only this it starts clicking randomly (left or right clicks).
If your garantee is over well try solving it by a program and check if ithappens or not if by using the program the problem presists then it is defenatly hardware!

Collapse -
touch pad causing jumping cursor
by ferraribeng / July 31, 2010 6:55 PM PDT
In reply to: Jumpy Dell Curser

I read many proposed solutions from different people. From my personal experience, I tend to agree that it is likely to be our hands lightly brush through the touch pad.

I have used 3 Dell laptops since 2001. My first was Dell Inspiron 4000. I encountered this annoying problem with it. After I changed the sensitivity setting of the touch pad to be less sensitive to my touch. The problem was gone.

I don't have this annoying problem with my subsequent Dell laptops: Inspiron 6400 and Precision 6400. I have also used my friend's Dell Studio and I didn't encounter the problem. Maybe I have adapted my typing habit with my hands avoiding the touch pads after last 10 years of using laptops.

If there is really hardware issue, do call up your friendly Dell Support. I recently had backlighting failure on my keyboard. They arranged a technicians to come to my office to fixed it. Within 20 minutes, they had the keyboard replaced. I'm now happily using my Dell Precision.

In my part of the world, Dell techinical support is 2nd to none. Maybe a bit troublesome trying to fix the problem over the phone initially. Once they have decided that it is a problem that cannot be fixed over the phone, they will send a technicians to anywhere within Singappore at my convenience and during office hour to repair my laptop.

Collapse -
No touchpad in the building
by jotokai / March 16, 2016 3:31 PM PDT

Well, that's a different subject. Cursor is jumping with backspace. I have a USB keyboard and USB trackman from Logitech, with the buttons on the other side of my device from my nearest hand, all on a desktop computer. So I would be using touchfreeze...

Collapse -
SIMPLY AVOID TOUCHING THE TOUCH-PAD WHEN TYPING !!!
by Coco Wheats / April 26, 2016 10:35 PM PDT

Read everything in this posting. I then tried very carefully not to touch the touch-pad while typing...and it CURED the problem !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO MORE JUMPING CURSOR !!!!!!!!!!! I was on the brink of losing my mind! No need to download freeware to disable touch-pad. No need to disable the touch-pad driver. No need for external USB keyboard. ( I use an external USB mouse, but that's because I don't like using touchpad. )

Collapse -
Jumpy.
by vict8536 / August 5, 2010 4:18 AM PDT
In reply to: Jumpy Dell Curser

Not a problem with just Dell but with other computers a s well.

Collapse -
Agreed
by nascargirlgo14 / April 14, 2012 2:06 AM PDT
In reply to: Jumpy Dell Curser

I agree 100000000%!!! DELL SUCKS I have had nothing but TROULE out of my dell!!

Collapse -
Jumping Cursor
by ukenuke / July 30, 2010 10:13 AM PDT

It's possible that your hand is brushing or touching your Touchpad as you type. Good luck.

Collapse -
I have finally cured the problem with my laptop's touchpad!
by CMJPVE / July 30, 2010 10:16 AM PDT

With assistance and information from our son, I stopped the jumping cursor. I have a Sony Vaio laptop running Vista and Microsoft Windows office premium.

The classic cure for the jumping cursor on-line is to disable it and use a mouse. I don't like mice so that was unacceptable.

Go to Control Panel (classic view)>system>hardware>device manager>mouse devices> You will find the touchpad listed as a mouse device. I first searched for new drivers and didn't find any. I finally disabled it (uninstall). I then had to shut down and reboot. When I rebooted Microsoft reinstalled, and I had to shut down and reboot again.

It worked and my cursor no longer jumps, but I admit that I had grave doubts about uninstalling it. Hope it works for you

Collapse -
I'm confused
by hollhy65584 / August 7, 2010 3:00 PM PDT

Thanks for your answer, but I'm confused. You said you booted and re-booted. Is that fixing the touchpad or deleting (uninstalling) it?

If it is uninstalled, how would I get it back when I travel and don't want to use a mouse?

Thanks,
Holly ~

Collapse -
Jumping Cursor Blues
by BillyReeves / July 30, 2010 10:30 AM PDT

Hello Mike

I am running Windows XP Home. Try this and see if it does the trick.
GoTo:
Start->Control Panel->Printers and Other Hardware->Mouse->Pointer Options.
Remove the checkmark from "Hide Pointer While Typing" checkbox.
Click apply-> OK

Hope this helps

Billy Reeves

Collapse -
Sorry
by BillyReeves / July 30, 2010 10:34 AM PDT
In reply to: Jumping Cursor Blues

Sorry

I did not see your previous post. I answered from an email from CNET.

Thanks and keep computing...

Billy

Collapse -
Jumping cursor
by rblatt / August 10, 2010 5:41 AM PDT
In reply to: Jumping Cursor Blues

OK!
- Omiller's suggestion - http://code.google.com/p/touchfreeze/ - worked out fine with me.

- But "Start->Control Panel->Printers and Other Hardware->Mouse->Pointer Options. Remove the checkmark from "Hide Pointer While Typing" checkbox. Click apply-> OK" did not (well, thanks, anyway, Billy Reeves).

Many thanks, I thought this problem had something to do with the distance between keyboard and touchpad (and my inability at avoiding the thumbs to reach the touchpad), as it only happens with my Sony VAIO VGN-FZ350AE and not with my older ACER...

Collapse -
Jumping Cursor
by Arlie59 / July 22, 2012 11:59 PM PDT
In reply to: Jumping cursor

Thanks..I did exactly as you said and it worked like a charm. I don't think DELL is aware that it has a "glitch" in the cursor department...

Collapse -
did not solve the issue for me
by aquaangelsart / February 26, 2016 7:45 AM PST
In reply to: Jumping Cursor Blues

This does not help my situation, I have done this several times. I have my touch pad disabled, and I use a mouse. It has been this way 3 weeks and getting worse for me.

Collapse -
If pad is disabled and still works, not disabled.
by R. Proffitt Forum moderator / February 26, 2016 7:50 AM PST

There are many posts to read here so try the old post it note on the pad to reduce its sensitivity. Good luck.

Popular Forums
icon
Computer Help 51,224 discussions
icon
Computer Newbies 10,453 discussions
icon
Laptops 20,090 discussions
icon
Security 30,722 discussions
icon
TVs & Home Theaters 20,937 discussions
icon
Windows 10 1,295 discussions
icon
Phones 16,252 discussions
icon
Windows 7 7,684 discussions
icon
Networking & Wireless 15,215 discussions

GAMING MUCH?

Enter for your chance to win* a game hardware bundle

One lucky winner will walk away with a gaming monitor, keyboard and mouse. Two lucky runners-up will score a gaming headset.