Windows 7 forum


Help! Lost pictures after factory settings restore

by barrlo / February 13, 2013 1:46 AM PST

I have an HP notebook running Windows 7 Home Premium. I restored it to the factory settings default and I accidently lost my son's pictures. He doesn't have them backed up. Any idea how I can retrieve them?

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Clarification Request
recovering information
by jphillme / September 8, 2015 5:18 AM PDT

I performed a factory reset on my phone because my accounts were hacked into. So I'm trying to retrieve all my pictures and contacts that were stored on my phone.

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(NT) Is the phone synced at all?
by James Denison / September 8, 2015 5:29 AM PDT
In reply to: recovering information
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Re: phone
by Kees_B Forum moderator / September 8, 2015 5:32 AM PDT
In reply to: recovering information

Posting your own new phone problem as a question for clarification on a 2013 Windows 7 notebook problem doesn't make sense and won't give you the answers you need.
I'm locking this thread.

if needed post in a better suited forum than Windows 7, such as


All Answers

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Can't offer a lot of hope.
by Steven Haninger / February 13, 2013 2:22 AM PST

You can try either a free program such as "recuva" or send the hard drive in for professional services. The second option would be expensive and neither would guarantee success. Recovery depends on whether or not the areas of the disk that contained the desired data were overwritten during the restore process. If the pictures were in a physical area of the disk outside that used during a factory restore, you might get lucky.

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you may try more photo recovery tool
by Jadabu / February 13, 2013 11:57 AM PST

best thing you can do that to recover any file is by using recovery software, but you must act quickly before that file will gone forever because everything that you do, installing, downloading anything you do can make this file lost forever, my recommendation is asoftech photo recovery program which you can preview your lost files and recover it completely

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recover photos
by tiffanys01 / February 13, 2013 12:13 PM PST

I had the same problem. what I can do, recovery service are expensive.

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That aso title has been spammed here too much.
by R. Proffitt Forum moderator / February 13, 2013 12:46 PM PST
In reply to: recover photos

Given they spam, the credibility is very low.

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Remember that to get them back, stop using this PC.
by R. Proffitt Forum moderator / February 13, 2013 2:32 AM PST

The more the PC is used, the lights dim more and more. Such drives are removed from service until recovery is done on other PCs.

Installing software like recuva is a good idea unless it's being installed on the drive that we want to find things. Hope you figure that out sooner than later.

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by James Denison / September 8, 2015 5:28 AM PDT

clarification jumps the line.

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