of breach of promise. If HughsNet will not provide what you're paying for, it sounds like you can sue. How high in their chain of command have you gone? If it was me I'd be kicking and screaming all the way to the top, not satisfied with the first line phone answer. Demand to speak to someone in authority. Quit paying the bill. When they threaten, show them the trouble you've had. I'll guarantee if you go high enough you can either get it fixed or get out of the contract.
I live out in the boonies and made the expensive mistake of signing on to hughesnet sat internet.
I paid $125.00 to see a series of 15 concerts live on moogis.com. The free clips play fine, youtube etc play fine. But, when I enter my password and click on watch a show. I get a black screen, loading, connected, but no sound or video. It worked for 2 wks and then quit. The moogis people had folks all over the country trying to find a answer. Its very obviously Hughesnet. I have emailed and talked to their staff. I would like at least to try a replacement modem. They dont respond with any kind of help.
I bought music on Rhapsody.com and I cant download my music either. says exceeded download limit. no, i dont use alot of bandwidth. wouldnt let me download even one single song.
And there is a radio station feed. Black screen there too. We have 3 pcs running vista, 1 xp. only one pc is usually online at a time.
none will connect to any of the sites properly. We removed the wireless netgear router and hooked the ethernet directly into the laptop. still no feeds or downloads.
I removed flash with the adobe removal tool, reinstalled version 10. I removed/virus/adware/turnedoff firewall. still nothing.
I even went so far as too reload vista. my neighbor has a aircard and it works fine. Im stuck with a 2 yr contract with hughes and cant afford a 2 yr contract card and hughesnet.
All of our computers are pretty new, the slowest one being 1 gb and the fastest being 3gb. with 2 gb memory.
I adjusted lan settings according to hughesnet...didnt work. cleared cach etc out. even loaded foxfire..still nothing.
I am paying exactly 4 times more for hughesnet than i did for att dsl which was more dependable and never had a problem viewing anything.
I have read online people with hughes not even being able to see ebay pages. there are fixes out there, gotta be. I know because of the bandwidth usage i will have to view the concerts in the middle of the night which is fine..
PLEASE HELP ANYONE...REALLY WANT TO SEE THOSE CONCERTS AND GET MY DOWNLOADED PAIDFOR MUSIC AT RHAPSODY.
ANYONE ELSE EXPERIENCES PROBLEMS LIKE THIS?