Storage forum



by tinkerdragon / January 8, 2013 5:44 AM PST

Hard drive, Seagate Expansions 320GB External Portable USB 2.0 Hard Drive.

Toshiba E05A075PBU2EL_C 750GB 2.5 inch External StorE Art HDD, both external hard drives 2.0

My Operating system- windows 7, 64bit.

Issue; I have used both of these hard drives for over 2 years, with zero issue. I was transferring data using my friends laptop, all of a sudden it cancelled transferring data & since then my laptop or any will not recognize both of these ext drives, I have used other laptops & used other usb devices, & yes it is certainly my ext hard drives at fault.

The pop up states "USB device not recognized. one of the usb device attached to this computer has malfunctioned & windows does not recognize"

Under investigation; computer management-
to device management, then properties states, code window error 43.

As for the hard drives both are spinning, with power lights on, with NO unusual sounds.

What I have tried; switching it on & off by taking out the battery.

The videos, photo files are family & friends very precious to me, of the greatest
sentimental value. There is no illegal downloads. So it is absolute
paramount, I some how able to rectify this with your help. Being a poor student my budget is tap water.

I am aware of taking my ext drives apart & using a universal adapter, but I really do not want to go that route due to expenses, but if I need to I will.

Thank you for reading this.

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Duplicate post.
by R. Proffitt Forum moderator / January 8, 2013 5:49 AM PST
In reply to: HELP HELP HELP


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Try plugging it into another computer
by wpgwpg / January 8, 2013 5:54 AM PST
In reply to: HELP HELP HELP

I would try plugging the drive into a couple of other computers to see if maybe one of them could read from it. Whatever you do, understand that as soon as you open a drive up, it immediately becomes unusable due to dust particles in the air everywhere except in special filtered lab rooms. Unfortunately anything with moving parts eventually wears out, which is why you need to keep valuable data in more than one place. If you have to go to a professional service to recover those photos, be aware that it will be VERY expensive and not affordable for some who's "budget is water". Sad

Good luck.

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