Windows Legacy OS

Resolved Question

HELP! Can't Boot. BSOD after Windows XP Update

by Dummy888 / December 26, 2012 8:24 AM PST

After Windows update requiring reboot, I get:

BSOD STOP 0x0000007B

immediately after Windows logo screen.

Tried different boot options;

safe, last working config etc to no avail.
BSOD after logo, in every case.

Disk tests OK, No virus found.

Environment:
Windows XP Professional SP 3, Sony Vaio laptop,
no peripherals connected during boot attempts.

Helpful tips, suggestions, ideas much appreciated.

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All Answers

Best Answer as chosen by Dummy888

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My best advice is.
by R. Proffitt Forum moderator / December 31, 2012 5:22 AM PST

1. Save your files.

2. Try other restore points. Getting it booted to use a restore point is far beyond what I can write here. The link and content I offered about XP install from Sony is used along with diskettes, the XP CD and often some USB DVDRW and Floppy Drive to perform the recovery. This is now consider far too much to ask of users today.

3. See step 1 then move it up to Windows 7.
Bob

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Thank you...
by Dummy888 / December 31, 2012 10:05 PM PST
In reply to: My best advice is.

...very much for sharing your helpful advice and tech know-how!

Collapse -
Answer
ALMOST enough detail.
by R. Proffitt Forum moderator / December 26, 2012 1:34 PM PST

If only I had the model number I could check to see if it had a SATA drive and that famous BIOS setting to emulate IDE.

But no, so I'll stop here with that clue.
Bob

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SATA drive yes
by Dummy888 / December 26, 2012 7:58 PM PST
In reply to: ALMOST enough detail.

thank you for the clue.
at least now I am not totally clue-less Happy

machine has SATA drive.
InsydeH2O setup utility Rev. 3.5 Bios R2021M4
i do not see BIOS option to emulate IDE

more clues welcome!

Collapse -
The words they use vary.
by R. Proffitt Forum moderator / December 26, 2012 11:18 PM PST
In reply to: SATA drive yes

Look around for any SATA settings such as AHCI or other. XP does that error if it's in SATA mode because XP does not natively support SATA. And I find most owners unable to do the SATA driver install.
Bob

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no AHCI
by Dummy888 / December 27, 2012 6:24 AM PST

hi bob,

appreciate your time and effort.

no options such as AHCI or other in this BIOS.
I need a different approach.
any other ideas, tips, clues?
thank you!. Rick

Collapse -
Sadly the other approach is to install XP
by R. Proffitt Forum moderator / December 27, 2012 6:39 AM PST
In reply to: no AHCI

You can google what you are in for but the error message is typical of XP on newer machines.

I'm missing the model number so I'm not able to see if there is a manual with the bios screens. Bob

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Model No
by Dummy888 / December 28, 2012 3:35 AM PST

sorry, perhaps i misunderstood, u mean model number for HD or machine?
don't know how to get HD number, model sony vaio, VGN-TT16GN

Collapse -
OK, now let's find the manual.
by R. Proffitt Forum moderator / December 28, 2012 5:58 AM PST
In reply to: Model No
http://www.sony-asia.com/support/product/VGN-TT16GN

"If using bundle XP installation disc to change the current OS to Windows XP Pro (Only preinstalled Windows Vista Business unit will bundle this disc), you can skip to install this driver.
1. Find one external floppy disk drive and connect with the unit.
2. Insert a blank formatted floppy disk into the external floppy disk drive, and unzip the downloaded zip file.
3. Copy these 8 unzip files to the blank formatted floppy disk.
4. Start the Microsoft® Windows® Operating System setup by booting from the installation CD.
5. At the beginning of the Operating System setup, press the F6 key to install a third-party SAST or RAID driver.
6. When prompted, insert the floppy disk with the SATA driver files.
7. After reading the floppy disk, the SATA Controller will be presented. Select this driver to install (Please click PgUP button to choose Intel ICH9M-E/M SATA AHCI Controller option). Finish the Windows® Operating System installation and install all necessary drivers."

OUCH. I found no BIOS setting to emulate IDE. This means to support XP you get to do the F6 Floppy Setup. THIS IS WELL DISCUSSED SO I MUST BE SHORT HERE.

Repair of this OS on such machines is horrible, hard and horrible to everyday users. There are no recovery media options for this model and XP.

Didn't anyone warn you about this?

If you need to get your files out, use this method.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

Sorry to read that this machine didn't have the feature.
Bob
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Not sure
by Dummy888 / December 31, 2012 1:37 AM PST

much appreciate the information.

machine worked fine for four years on this xp pro sp 3 configuration, until the other day, when asked to reboot after windows update.

is there a way to get to system recovery and set to a earlier recovery point?
or is there a way to use testdisk from CD to solve the problem?

thank you very much!

Collapse -
Yes, but.
by R. Proffitt Forum moderator / December 31, 2012 2:21 AM PST
In reply to: Not sure

The boot of the XP CD and the F6 steps would be required to use System Restore or repair.

I find today's owners to not be prepared for this one. For instance, do you have the required floppy drive?

If not, are you going to get one?

And did you save your files (link given) before you do anything?
Bob

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