Samsung forum

Question

HDMI Input Greyed Out

by tranmerer69 / January 20, 2013 11:41 PM PST

I have a Samsung LE46f86BD and have just had the AV board replaced after it decided to die on me. I think it was caused by a power surge via the aerial connector as my sat receiver also blew.

The problem I have now is that, although the AV works fine, scart connectors work fine, the HDMI input channels are not recognising anything and are greyed out. Apart from that the TV seems to work ok.

Any ideas?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: HDMI Input Greyed Out
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: HDMI Input Greyed Out
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Just one.
by R. Proffitt Forum moderator / January 20, 2013 11:59 PM PST
In reply to: HDMI Input Greyed Out

Since you had it serviced you ask the tech to complete the repair. Repairs come with a warranty so all this means is that you use that repair warranty.
Bob

Collapse -
HDMI Greyed Out
by tranmerer69 / January 21, 2013 12:23 AM PST
In reply to: Just one.

Hi Bob, not that easy I'm afraid.

I work out in Nigeria for the British High Commission, hence the power surge. Had it on a UPS with surge protection, but the power here is pretty flakey. I had to source and get the part sent out from the UK, then installed by one of the sparks employed by the mission. So unfortunately I don't have the luxury of grabbing a yellow pages and picking an engineer to come and check it, or bringing into a local repair shop. Was kind of hoping it was something simple in the setup or settings.

Many thanks for your post though.

Collapse -
Try the old resets.
by R. Proffitt Forum moderator / January 21, 2013 12:28 AM PST
In reply to: HDMI Greyed Out

The HDMI might gray out if what's on the other side is gone. You'll want to test that HDMI player on another set.

You need to know that I've yet to see this forum have a discussion for TV repair techs but you may get lucky. All I can suggest is you cut your losses by whatever means possible.
Bob

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.