Samsung forum

Question

HBO GO not working on my Samsung UN55ES6150FXZA

by mikendebbie / January 31, 2013 6:43 AM PST

I got TV mid Dec 2012,Subscribed to HBO early Jan 2013 thru Time Warner.App worked great for 3 weeks then not working.Spins forever on "connecting". I have deleted and reinstalled several times. Once or twice I got a message while it was trying to update HBO GO "network is not connected" - but all other apps work fine... so the network is ok. I contacted HBO GO and they suggested first) uninstall HBO GO then restoring Smart Hub to default settings - then reinstall HBO GO. It still did not work. Would it help to download the app to a USB thumb drive and try to install direct to TV and not over the internet? I love the HBO GO app! HELP!
My smart hub version is 4.5311-5.0
My firmware version is -T-MST10PAUSC-1025.0 date 2012-12-05.

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All Answers

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Answer
Read a recent discussion.
by R. Proffitt Forum moderator / February 3, 2013 4:15 AM PST
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Answer
HBO Go not connecting
by hoytstead / February 26, 2013 6:17 AM PST

Hi Mikendebbie,

I just found your comment and am experiencing the same issues. Did you find a solution?

Thanks!

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HBO Go not connecting
by Topple80 / March 18, 2013 8:28 AM PDT
In reply to: HBO Go not connecting

I'm having the same issue myself. Re-installing the HBO Go App didn't solve the issue either.

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