If you don't get that prompt that can mean 3 things:
1. The BIOS isn't set to boot from the optical drive first. Solution: boot into the BIOS setup and change that setting.
2. The disk isn't bootable. Solution: use a bootable disk
3. The drive is dirty or defective. Solution: clean the heads (with a head cleaner) or replace the drive. Or see if you can boot from an external drive.
I am trying to restore my previous OS (Windows Vista Home Premium) from my current one which is Windows 7 Professional.
I read the article at http://support.microsoft.com/kb/971760 which explains how to achieve this goal but I am still having problems with the execution of the process.
My problem starts in Section 2 when I try to start the "Windows Recovery Environment" process.
After I insert my Windows 7 installation disc in the DVD drive and then restart my computer (Dell XPS 420) the instructions in the article say to "Press any key when you are prompted to restart the disc"?
I am not getting any prompt "to restart " from the disc and I can't seem to move on to the next step in Section 2 of this article where I am supposed to "select a language, a time" etc... and then on to the next steps where I am supposed to click on " Repair Computer" and go to the "System Recovery Options" where I can open the "Command Prompt" to enter the necessary commands to restore my old operating system and all the files associated with it.
I just want to restore my old operating system (Windows Vista Home Premium) and all the files associated with it that are in the "Windows.old" folder of my (C:) hardrive but I can't complete Section 2 of the instructions in article http://support.microsoft.com/kb/971760 .
I would like to know how I can get to the part of the "Install Windows" window that has the "Repair your Computer" and "System Recovery Options" that open the "Command Prompt" feature when I am not automatically brought to these features just by inserting the Windows 7 installation disc and restarting my computer? How can I get to the "Command Prompt" option?