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Question

harman kardon go + play micro battery problem

by huizinger / March 15, 2013 10:41 PM PDT

hello guys,
i'm not very good in english but i will try to explain the problem. a while ago i bought the harman kardon go plag micro. everything works fine as long as it is connected by the ac-adapter. but i bought this thing so i could take it everywhere i go.

in the booklet of the device it says it needs 8 c- cell battery's . so i bought them and tried to place them but they didnt fit. i read the user manual again and it really says 8 c-cell battery's. no matter how i tried, the battery's wouldn't fit. i tried battery's of other brands and even rechargeble battery's but nothing fits.

i decided to shorten the springs so they would fit. now the battery's do fit but still no sign of life on the device. al the battery's i used were fully charged and brand new. i tried several things including cleaning the contacts and stuff, but nothing works...

i lost al hope and i don't have any clue of what to do. do you guys know how to solve this? and if not, do you know how to open the device so i can look if there are any wires broken or damaged?

please help me


bye

extra information:
i used c-cell battery's of 1.2 volt / 2600 mAh

harman kardon says any c-cell battery's would work

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All Answers

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Answer
Voltage may be the issue
by Pepe7 / March 16, 2013 6:06 AM PDT

'C' batteries in the US are 1.5v, AFAIK. Your total voltage may be too low to power the device.

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thank you
by huizinger / March 17, 2013 5:27 AM PDT

hey,'

thank you for the response. i bought some 1.5 volt battery's but it still doesnt work.
could you think of another problem? and if so, the solution?

bye

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Answer
Have you tried alkaline batteries?
by wpgwpg / March 16, 2013 6:14 AM PDT

Some rechargeable batteries produce lower voltages than alkaline ones, so as Pepe7 suggests, your voltage could be too low with the 1.2 volt ones. Try alkaline ones and see if that makes a difference. In my experience the alkaline ones last longer than a charge on the rechargeable ones.

Good luck.

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hey
by huizinger / March 17, 2013 5:27 AM PDT

hey,'

thank you for the response. i bought some 1.5 volt battery's but it still doesnt work.
could you think of another problem? and if so, the solution?

bye

Collapse -
warranty/out of warranty service
by Pepe7 / March 17, 2013 11:38 AM PDT
In reply to: hey

That sounds unfortunately like your only option at this point.

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