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Hard drive wont spin, data recovery how?

by laura willoughby / October 19, 2009 10:56 PM PDT

friends hd stopped, he tried it in another pc , same deal .
How do you get the drive to work so you can recover the files ?

Please any ideas?


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Research this.
by R. Proffitt Forum moderator / October 19, 2009 11:06 PM PDT

Research this and you find companies like Drivesavers.com They take your drive and need be put the platters into a working drive.

This is a lesson about backup. Many don't want to learn this lesson. They'll reply with "that's no help, tell me how to get my files." Again this is the lesson. I fear that today you can't teach backup. It must be learned.

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Look at...
by Willy / October 20, 2009 9:11 AM PDT

HD won't spin, its a goner from any end user part of recovery. Yeah, you could try this or that but more than likely its a goner. As Robert mentions, try some data recovery service provided the data is worth it and/or depends on how much worth for the cost. However, you can search these forums for HD help ideas, but it has been my experience any HD that can't power-ON or spin usually has gone beyond typical fixes. However, if its the electronic PCB, swap with another exact working one and hope for the best.

tada -----Willy Happy

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Freeze it
by davy08 / October 20, 2009 9:35 PM PDT
In reply to: Look at...

Put it in the freezer for about 2 hrs. but make sure to put it in a freezer bag.
May or may not work.
Worked for me one time, just long enough to retrieve my files I needed.
Hooked it up to an external hdd enclosure or you can use a usb type with cable & power supply.

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Up to the user
by Willy / October 21, 2009 2:01 AM PDT
In reply to: Freeze it

I know about the "freezing" method but it rarely works. In fact it may cause further damage if this is in anyway r/w head related. What the freezing may now temporary correct are broken solder lands and similar issues which the freezing causes contraction and thus a complete circuit. Guess what really fixes that? a PCB replacement. The freezing method is a carry-over from the days of 20mb and similar HDs of days past, which the infamous, "striction" problem was present.

You can try the freezing method, but I don't recommend it for newer type HDs as the tolerances are greater for these new HDs. In other words, the more you try to fix the HD, the more damage that can result which in turn if the HD is sent in for data recovery, the success rate falls. Of course its all up to the user to decide.

tada -----Willy Happy

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HD data recovery
by FritzK1119 / October 23, 2009 10:20 AM PDT

If you've got the money, honey...etc. There are many data recovery places that will help you, but..it's not a do-it-yourself project.

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Time for professional help?
by albizzia / October 29, 2009 7:41 AM PDT

If the drive won't spin, then it is beyond any amateur efforts. There are professional data recovery services that can retrieve any data that is not totally lost, sometimes they can even recover "written over" data!

Unfortunately, data recover services are costly, and there is no guarantee that all files will be recovered. Your friend is going to have to decide if those files are worth the cost of professional retrieval.

As others have noted, this as a good hard lesson in the need to back up files. A tape backup or a 2nd hard drive with automatic backup software is a heck of a lot cheaper than professional data recovery.

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