First, let me say I am a little jealous; I wish I had some of the resources you listed. My System slowed dramatically not long ago, and I thought it was freezing up. I finally discovered, if I waited long enough, it cleared itself, and then just ran slowly. Second, I have been a Roxio user for a long time, and loaded the new 7.5 version almost before anyone, I think, and I believe that was the culprit. After trying every analytical tool imaginable, I started removing programs. This may sound unscientific, but after removing Roxio 7.5 and running my clean-up tools, and re-booting, I suddenly was back to the old speeds. So far, I have not put it back ..... I need my Roxio, but I still have the throw-away discs I got with Roxio 6 and Roxio 7. I would love to hear from anyone who has info about all this,
Paul Archibald, Age 65
My computer is a 2001 Compaq Presario that uses Microsoft Windows XP, home edition, version 2002 with a service pack 2. It has a Pentium 4 processor with a 2.53 GHz speed and 504 MB RAM and 107 GB hard drive. As we had Norton installed on it, it rarely gave us problems except for once when it had a rundll.exe problem, which ended up to be a computer virus, but I had managed to delete it about three months ago. Ever since then, the computer had been running perfectly.
About four days ago (for reasons I never was able to conclude) after I would turn on the computer and it would load regularly, the screen would load the desktop wallpaper and then freeze. It would not load the desktop icons, the start menu, taskbar or system tray or respond to CTRL-ALT-DELETE or give me task manager. This had never happened to the computer before, so after I manually shut down the computer and restarted it three times (all to the same response) I ran a system restore, which took about six hours, but managed to restore all files. Only, it deleted the Service Pack 2 and Direct X 9 upgrades I had gotten from the Microsoft website, the Norton Internet Security that we had installed three days before, and our Linksys Wireless Internet Software. So far, I have only re-installed the Linksys software.
The problem I?m having now is this: Before I ran the system restore, the computer was using about 42 GB of the 107 GB hard drive. Now, however, it is using 85 GB of the hard drive. I have searched through all of our files, but nothing seems to have been changed or added. The only thing I could come up with was that perhaps the computer had backed up the entire hard drive in some location, since it seems the memory used has almost doubled. My question now is, do you know why the memory has increased so much, and, if possible, can I safely delete the extra 43 GB that the computer is now using?
Thank you so much ahead of time.