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Question

hard drive in a raid volume has failed

by rigo0384 / September 5, 2013 9:53 PM PDT

win xp dell dimension 8400
msg appeared how can it be repaired or fixed

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All Answers

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Answer
Re: raid
by Kees_B Forum moderator / September 5, 2013 10:07 PM PDT

- What edition and service pack of XP?
- What exact message appeared?
- What version of raid did you implement (there's 0,1,2,3,4,5,6 and 10, as http://en.wikipedia.org/wiki/RAID shows)? And, of course, recovery and repair options vary.
- Any details about your configuration, that might be relevant?
- And why did you implement raid? It's rather uncommon for a home PC. A professional system manager in a company wouldn't ask it here, I assume.

Kees

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failed drive in raid on dell dimension 8400 windows xp sp3
by rigo0384 / September 6, 2013 12:26 PM PDT
In reply to: Re: raid

"a raid volume is degraded because of failed hard drives" I have service pack 3. the computer came to me after being ordered online from dell. by edition I assume it's a home edition vs. a business edition

clicking on the red blinking light took me to the hard drive and here are a few details about it:

status failed device port 0 native command queuing support no current serial ata transfer mode generation 1

also I copied more information about the original specs:

Components
Parts Number
Quantity
Description

C3827
1
PROCESSOR..., 80547, PENTIUM 4 PRESCOTT DT..., Pentium 4 Prescott DT, 3.4GHZ, 1 MEGB, 800FSB..., SKT-T
N6835
1
INSTRUCTION..., DEVIATE FOR CHAS L5.5/L6
7N242
1
KEYBOARD..., 104, UNITED STATES..., SILITEK..., LOW COST..., MIDNIGHT GRAY...
X0956
1
PRINTER/PRINTER ACCESSORIES..., CABLE..., USBD4B-10, LIGHT..., BLACK...
D1161
1
KIT..., MOUSE..., UNIVERSAL SERIAL BUS..., 2BTN, WHEEL..., OPTICAL..., PRIMAX ELECTRONICS LTD...
U2414
2
DUAL IN-LINE MEMORY MODULE..., 512, 400M, 64X64, 8, 240, 1RX8
J2523
1
Kit, Speaker, 120V, Dell5650, DellAmericas Organization
C3776
1
Modem, V.92, Data Fax, Internal PC Interface, Dell Americas Organization
X6858
1
COMPACT DISK READ WRITE..., 48X32, IDE (INTEGRATED DRIVE ELECTRONICS) ..., SAMSUNG..., CHASSIS 2001..., V2
D6122
1
ASSEMBLY..., Digital Video Disk Drive Read Write..., 16X, HALF HEIGHT..., PHILIPS..., CHASSIS 2001...
F4582
1
CARD (CIRCUIT)..., CONTROLLER..., 1394A, PC INTERFACE..., LOOP..., ADAPTEC
M1609
1
DISPLAY..., FLAT PANEL DISPLAY..., 17, DUAL..., E172FPB, MIDNIGHT GRAY..., DELL AMERICAS ORGANIZATION...
P5288
1
Card, Graphics, 128, X300 Server Enhanced, MRMGA8, 2
5R212
1
FLOPPY DRIVE..., 1.44M, 3.5" FORM FACTOR..., 3MD, NO BEZEL..., NEC CORPORATION..., CHASSIS 2001...
N4707
1
Hard Drive, 160GB, Serial ATA 7.2K, 8MB, Seagate-Alpine
N4707
1
Hard Drive, 160GB, Serial ATA 7.2K, 8MB, Seagate-Alpine
C6355
1
ASSEMBLY..., CABLE..., Serial ATA..., TRANSFORMER SKY DIVE MINITOWER..., 2.0
Y5305
1
Kit, Software, Office, 2K3 ACDMC-2, Standards, English
N2999
1
Kit, Software, Money-2K4 Standard, Original Equipment Manufacturer, English
R2553
1
Kit, Software, Overpack, WXPHSP1ACompact Diskette/W Documentation, English
G4874
1
Kit, Documentation On Floppy Disk, Software, PowerDVD, 5.1

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Re: RAID
by Kees_B Forum moderator / September 7, 2013 6:25 AM PDT

The editions of XP are Home, Pro and Media Center. Surely you know what you bought, and otherwise it's easy to see. But it's not really important.

As Bob said, the basic idea is to replace the broken hardware and restore your data from the backup. If no good backup available, you'd better contact Dell for support.

Kees

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failed hard drive in raid on a dell dimension
by rigo0384 / September 7, 2013 10:39 AM PDT
In reply to: Re: RAID

checked my cd's from dell and it's a home edition

my tech buddy and friend has a number of computers in his storage unit and will eventually check to see if he has one that has a sata hard drive vs. a pata he stated
he seems confident that he will be able to fix the problem
I'm the one that is nervous and wanting him to fix it as quick as possible out of fear he's taking too long but it's only been less than a week
I love this computer which was purchased in 2004 and the warranties ended in 2008
thanks to all who took the time to contribute a response

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Answer
You may not like the usual answer.
by R. Proffitt Forum moderator / September 7, 2013 5:31 AM PDT

It's pretty detailed at http://communities.intel.com/thread/42228 but when I see this, we wipe the drives, update as noted and reload after the new drives are installed. We never leave an old drive in the system because from experience if one old drive has failed then the others will die soon.

If it's just blown meta data then we wipe and start fresh still. Sometimes the owner is irate because they want to fix it without all the work but they did sign up for RAID costing more in the long run. Maybe no one warned them about this support cost but for my friends in service across the country, this has meant most get to stay gainfully employed picking up the pieces.
Bob

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failed hard drive in raid on dell dimension 8400 sp 3 win xp
by rigo0384 / September 7, 2013 8:44 AM PDT

will forward this reply to my tech buddy for his opinion

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