Computer Help

General discussion

Half-screen problem

by Selwyn / August 1, 2004 2:17 PM PDT

Okay, so first, here's my computer info:
OS: Windows XP SP1 (all Windows Updates installed)
Display Card: Intel 82845G
Display Driver version: 6.14.10.3865 (the newest version)
DirectX version: DirectX 9.0c
Computer Resolution: 1024x768

Okay, here's the problem:
In many older games (made 1998 or before, usually) or less advanced games (ones that I download off the internet sometimes, the game displays in half-screen, rather than full-screen, as if the whole screen had moved up and so you can't see half of it. These same games worked fine in Windows 98. I can't change the resolution in many of the programs because I can't get to the screen to do it, as it's all in half-screen. I've tried changing the computer's resolution as well.

Thanks in advance.

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Re: Half-screen problem
by Selwyn / August 1, 2004 2:26 PM PDT
In reply to: Half-screen problem

Also, the half-screen problem happens at the Windows XP boot, at the BIOS info screen, and at the screen right before the Welcome screen that dislays the users (the screen says "Windows XP Home Edition". The Welcome users screen is fine, however. I've tried setting program compatibility to Windows 98 and Windows 95 as well. I've also tried patching the games. Some of the games I have problems with are these:
Planescape: Torment
Icewind Dale
Age of Empires (but only in the opening cintematics)

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Onboard video card Half-screen problem
by R. Proffitt Forum moderator / August 1, 2004 9:35 PM PDT
In reply to: Half-screen problem

You seem to be relying on Microsoft to tell you the display drivers are current and updated. Let me be blunt and tell you its a dang lie.

To see if there is a new driver for this motherboard and onboard video, you find the motherboard makers web site and download their latest and install it.

Microsoft only supplied video drivers good enough for you to find newer ones.

Bob

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Re: Onboard video card Half-screen problem
by Selwyn / August 2, 2004 4:25 AM PDT
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How to identify a motherboard.
by R. Proffitt Forum moderator / August 2, 2004 5:22 AM PDT

There are two ways.

1. Look at the outside of the machine. If it's a Dell, HP or other, then tell what model number it is. Next stop? dell.com or hp.com or compaq.com

2. Open up the PC and scour the board for Asus, Viatek, Apetek, Asus, Gibyte and other names and markings. This does no good if it's some HP/Dell/otherbigname.

You can try AIDA32, but I have too much luck with the visual methods.

Best of luck,

Bob

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Re: How to identify a motherboard.
by Selwyn / August 2, 2004 6:15 AM PDT

Okay, I checked on the side of the computer, and all it has is the Intel Pentium 4 sticker, the Windows XP sticker, and a PCV-RS310 sticker, denoting the Sony VAIO model. I tried AIDA32, and it couldn't find the motherboard. Here's an excerpt of the report:

Motherboard Name: Unknown
Motherboard Chipset: Intel Brookdale-G i845G
System Memory: 247 MB (PC2100 DDR SDRAM)
BIOS Type: Award Modular (05/14/03)
Communication Port: Communications Port (COM1)
Communication Port: ECP Printer Port (LPT1)

Also, it says that the motherboard ID is this, in case it helps you:
Motherboard ID 05/14/2003-I845G/ICH4-KIRIN-V

So, I'm thinking, maybe I should install the latest version of the i845 chipset, but I don't want to unless it's necessary. Is it? And can you determine the motherboard from this report?

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Sony PCV-RS310
by R. Proffitt Forum moderator / August 2, 2004 6:47 AM PDT
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Re: Sony PCV-RS310
by Selwyn / August 2, 2004 7:01 AM PDT
In reply to: Sony PCV-RS310

So basically, I don't want the updated video card and I should revert to the original one? That will solve my problem if I download the driver you told me about? Will making it an older version (6.13.01.3485) instead of the updated version (6.14.10.3865) cause any problems? Should I just get the driver you gave a link to?

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Re: Sony PCV-RS310
by Selwyn / August 2, 2004 7:07 AM PDT
In reply to: Re: Sony PCV-RS310

Also, I'm using the OS the computer came with. It came with Windows XP Home Edition, and that's what I'm using, although I am using SP1. Does SP1 make it count as a different OS, and so I had this problem?

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Maybe?
by R. Proffitt Forum moderator / August 2, 2004 7:26 AM PDT
In reply to: Re: Sony PCV-RS310

But until you install "their" driver, we won't know.

Bob

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Sorry.
by R. Proffitt Forum moderator / August 2, 2004 7:09 AM PDT
In reply to: Re: Sony PCV-RS310

I will not know if this will solve the issue. Sony is rather annoying in this respect. If you change anything from stock, even DirectX to the latest, they may walk out on you.

You don't have many options here. So install the maker's driver, retest and if it fails, ask Sony for a refund to go get another machine. Or get another video card and use that.

Bob

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Re: Sorry.
by Selwyn / August 2, 2004 7:30 AM PDT
In reply to: Sorry.

Ok. I'll try the driver link you gave me (that is the maker's driver, right?), but I don't want to screw anything up, as getting a new video card or hoping they refund may not be an option for me.

If I set a System Restore, install the driver from the link you gave me, will I be able to revert back to the previous driver? Will System Restore cover that? Or maybe use Driver Rollback? If it causes a problem, is it reversible?

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Re: Sorry.
by Selwyn / August 2, 2004 8:06 AM PDT
In reply to: Re: Sorry.

First of all, the computer came with DirectX 9.0b, and I updated it to 9.0c. Second of all, why would putting the driver back to the original version work if it didn't work with that version before? When this computer was bought, it had the half-screen problem. The updated driver didn't cause the problem.

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Just FYI.
by R. Proffitt Forum moderator / August 2, 2004 8:26 AM PDT
In reply to: Re: Sorry.

You seem to be looking for some ironclad guarantee or such.

I'll wait to see what happens when you install Sony's driver. Until then, I will not reply to save forum bandwith.

Bob

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Re: Just FYI.
by Selwyn / August 2, 2004 8:46 AM PDT
In reply to: Just FYI.

No, what I'm saying is that it doesn't make sense that using the older driver version would make it work, if it wasn't working with that version before.

Now, I would install the driver, but I can't. I'm not the direct owner of this, and the owner says, I can't install the driver until I get a reason from you why using the driver might make it work, otherwise, the owner's afraid it might screw something up.

So all I'm asking before I install this is that you:
1) Tell me whether the driver is reversible if it causes problems, and
2) Tell me why using this older version MIGHT make it work.

If I have those answers and if it's reversible, I'll try downloading the driver, but until then, sorry, I'm not allowed to.

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Then you are stuck.
by R. Proffitt Forum moderator / August 2, 2004 10:33 AM PDT
In reply to: Re: Just FYI.

I suggest you find Sony and ask them to repair their driver. It's a failing of Sony support and you will learn this one first hand.

Sony doesn't update the drivers. If some game fails, then you may not meeting the game requirement. You'll want a 3D card.

Here's why Sony is your driver supplier. Intel didn't make the video design. They have some "reference drivers" which can help some, but not all.

Bob

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Recap.
by R. Proffitt Forum moderator / August 2, 2004 11:00 AM PDT
In reply to: Half-screen problem

1. Games worked in 98.

2. Video drivers don't help, regardless of version.

3. Another video card has not been tried.

4. The OS is XP Home.

-----------------------------------

Here's the final asessment. One of the complaints will be that older software will fail as we change the OS and hardware. Those old games may have used features that no longer find support. Look up the old GLIDE video drivers and you will find no real support today.

On top of this is you have a Sony and they supply the drivers. Sony may not offer updates and my lesson was that Sony may alter the hardware in subtle ways that Intel's drivers may or may not work.

If this is a burning issue and must be fixed, you need to load Windows 98, find 98 drivers and see if the issue is resolved.

Bob

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Re: Recap.
by Selwyn / August 2, 2004 12:36 PM PDT
In reply to: Recap.

I tried installing the driver you told me about, and it still doesn't work, so I'm calling Sony tech support.

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(NT) (NT) I don't see a lock on this thread.
by R. Proffitt Forum moderator / August 3, 2004 9:52 PM PDT
In reply to: Half-screen problem
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re:half screen problem
by xxdarrynxx / October 16, 2009 10:00 PM PDT
In reply to: Half-screen problem

same thing happened to me when i was playing combat arms... can someone help me plz... the problem with it is the screen in the game has moved right... it doesn't do that with other games... except with the desktop the only good size is 1088 by 612

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