Networking & Wireless forum


Got a new laptop, wireless internet keeps dropping.

by tadasonia / December 4, 2012 1:44 PM PST

So I got an ASUS N56 yesterday. When I turned it on to use it today, the wireless internet lost connection and I would have to disconnect/reconnect to get the internet back. My friend is sitting next to me and his laptop is completely fine.
This happened about 8 times within a time span of 9 hours. It happens more frequently if I'm constantly online or playing a game, but I was studying for about 5 hours and it only dropped me once.
Any ideas on how to fix this? I really hope its not a defective laptop. That would be such a pain.

Here are the specs:

ASUS N56DP-DH11 AMD Quad-Core A10-4600M (2.30GHz) Processor, 8GB DDR3 1600MHz Memory, 1TB Hard Drive, AMD Radeon HD 7730 2GB GDDR3 Graphics Card, Microsoft Windows 8 64 Bit

Please please please give me some insight. I searched high and low for a new laptop and this is breaking my heart. Thanks for reading!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Got a new laptop, wireless internet keeps dropping.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Got a new laptop, wireless internet keeps dropping.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Me too. What was it?
by R. Proffitt Forum moderator / December 4, 2012 1:56 PM PST

It was my router. Turns out that make drops on iPads and some laptops with the current firmware. My laptop was fine all along.

Can you please in the future supply the other details about the system?

Collapse -
Enlighten me...
by tadasonia / December 4, 2012 3:13 PM PST
In reply to: Me too. What was it?

What other details would you like?

Collapse -
Any that you can.
by R. Proffitt Forum moderator / December 5, 2012 1:04 AM PST
In reply to: Enlighten me...

I wrote about the other part in my reply.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.