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Google redirect and RUNDLL problems, HELP!!!

by Toejaminator / August 30, 2010 7:34 PM PDT

Ok I got a new Dell Inspiron mini and after using it for a week I was having problems with a virus known as google redirect where whenever I click on a link in google search it redirects me to a advertisement page. I already searched on how to fix this online and after running some scans I found some malware and other viruses so i had to delete them but they keep returning. I used Mcafee security and used the trial versions of Superantispyware and Malwarebytes. Im also having another problem whenever I startup my computer and this thing pops up called RUNDLL and it says it cannot find these files or something. This is really frustrating, and I think its making my computer really slow. I'm also a beginner with computers so please any help would be appreciated.

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Re: redirect and rundll problem
by Kees Bakker / August 30, 2010 8:07 PM PDT

The rundll-problem is easy to solve. From the Start button, run msconfig, go to the startup tab and uncheck that particular line.

It's not bad, and it isn't making your computer slow, but it feels better. The cause is that that malware made that line (so it would run at startup); you removed the malware program (the dll) but you didn't yet remove the line instucting windows to run it. Malwarebytes doesn't do it for you, so you have to do it yourself as outlined above. In fact, it's a good sign: it shows the malware program has gone!

If "malware and other viruses" keep appearing and you don't succeed in removing it, the best thing to do is go back to factory settings as instructed by Dell (most probably: via ctrl-f11 during boot). Then your clean again, as clean as when you first used the machine a week ago.
Be sure to apply all Windows security patches (hotfixes) from Windows update before you do anything else. And then change your surfing and browsing habits to NOT download malware and you'll be fine in the future. Getting this within a week shows you're not prudent enough. Personally, I use the Internet for years already without ever getting a virus.

Kees

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okay i tried this first step to get rid of RUNDLL
by Toejaminator / August 31, 2010 4:05 PM PDT

So i did this and unchecked it and it said that I will have to restart my computer now for it to work so i clicked yes to restart. But when it started up again my internet stopped working so now im using a different computer to write this. Also for some reason my computers desktop went into the windows classic theme so my sidebar is white and the font is different like my username

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google redirect to adverts/run dll issue
by AmeliaLife / January 5, 2013 8:26 PM PST

Had same problem as 'toejaminator' above. Ran 'malwarebytes anti malware' this fixed the Google re direct problem. I then followed advice above and unchecked the box next to the 'run dll' entry and now all is fine. I am just going to be careful what links i click on from now on!

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Please Try These Steps...
by Grif Thomas Forum moderator / August 31, 2010 12:59 AM PDT

First, make sure to clean out all your Temporary Internet Files and Cookies (in all browsers), then clean out the "Temp" folders on your computer.. (If using XP, eliminate all files from the "C:\Documents and Settings\Yourusername\Local Settings\Temp" and C:\Windows\Temp folders.

Next, download, install, update, then run full system scans with both free malware removal tools below. (I know that you've already run Malwarebytes but please update and run it again till it finds nothing.):

Malwarebytes Antimalware

Hitman Pro 3.5

Next, download TDSSKiller and follow the guide to use the tool:
http://support.kaspersky.com/viruses/solutions?qid=208280684

And when you're done, check your LAN settings in Internet Explorer like this:

Open Internet Explorer and go to Tools-Internet Options-Connection Tab. Click on the LAN settings button. IF there is a check mark next to "Use a proxy server for your LAN", uncheck it. Click OK. Then OK, again.

Hope this helps.

Grif

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