Computer Help forum


Google Chrome won't let me upload pictures

by thequeenofcurdsandcream / October 1, 2012 7:07 PM PDT

Since switching to Google Chrome from Firefox I find I can't upload pictures. I write for a website, and have also tried to upload pictures to a review site, but it never presents me with the browse option to look for and attach the pictures. Other users of Chrome can't understand my problem, I've gone into advanced settings and checked that everything is as (I think) it should be but always have to use IE if I want to upload pictures. Any suggestions would be helpful as I would then at least have one less browser open.

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Clarification Request
could you provide a URL ...
by Edward ODaniel / October 2, 2012 9:49 AM PDT

to a couple of these sites so we could see if we can duplicate your problem?

Does Firefox still function normally on the sites?

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Google Chrome won't let me upload pictures
by thequeenofcurdsandcream / October 2, 2012 6:37 PM PDT

I write for Weekendnotes but I don't know if you could try to replicate as you need to be an approved writer to submit articles and upload pictures. I experienced the same problem when trying to submit a review to Tripadvisor, but again am loathe to provide the detailed URL as I wouldn't want somebody who isn't me trying to post a review. All I can tell you is that others who write for WNs use Chrome without the same problem. My daugher, who can usually fathom out problems, can't understand why I'm getting this one. When I googled the problem there were reports of others, but not recently, who had experienced the same thing.

I stopped using Firefox when I had a new hard drive fitted to my laptop a few week ago. For some reason when I reinstalled Firefox I was unable to gain access to my BTYahoo email account, so switched to Chrome.

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New hard drive for laptop ...
by Edward ODaniel / October 4, 2012 8:11 AM PDT

that is some new information and makes me wonder if you have downloaded and installed java since the drive replacement. Try downloading and installing the latest (You can also try going to Start > Control Panel > Java > Advanced. Click Default Java for browsers, and ensure the "Mozilla family" checkbox. is checked)

You might even not be seeing a message bar within Chrome that says The Java plug-in needs your permission to run where you need to either select "run this time" or "always run ..."

Have you checked to see if you can upload files at places like

Try this link to report the issue -

All Answers

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While we can check settings.
by R. Proffitt Forum moderator / October 2, 2012 3:01 AM PDT

I have Chrome and other browsers installed and use one or the other as it is needed. Are you writing there can be only one?

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Google Chrome won't let me upload pictures
by thequeenofcurdsandcream / October 2, 2012 6:40 PM PDT

Hi Bob

You've been very helpful to me with previous problems. When I used Firefox I didn't bother with any other browser and I had expected Chrome to work in the same way. It would just be more convenient to do the same again now. I usually have several tabs open, without the need for two browsers as well.


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Does it really matter?
by Kees_B Forum moderator / October 2, 2012 6:51 PM PDT

Switching to a different tab in the same browser is one click. Switching to a tab in another browser is one or two clicks.

If it works everywhere, except with you, something is wrong with your account or OS. Making a new account on the same machine is rather easy, but moving all your documents and settings is a sizable amount of work. Reloading the OS is even much more work.
Your really must upload a LOT of pictures to get the good ROI (return on investment) for such an action, considering how small the payback for each picture is (one mouseclick).


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