Whenever posting questions on these forums, please give us as much information as possible about your computer. Depending on your issue, we might need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any EXACT error messages you are receiving, plus any other information you think might help us. The more information you give us, the better informed our answer will be.

In this case, what is "Gold Gallery" and what does it have to do with "Not-so-Incredimail"? Have you tried contacting the Incredimail support folks?

Incredimail Support

Hope this helps.