Windows Legacy OS forum


Getting access to estricted file folders in Temp

by gmunson123 / April 26, 2013 10:15 PM PDT

Have a question - I get a message stating a dll operation has failed - wow.dll and the location of the files is described as C:\User....\Appdata\Local\Temp\spkrmmj\sesnrxw\wow.dll. When I attempt to access the file folders beyond Temp, access is denied. Bad stuff going on, I would like to know how I can get to and erase those files and folders. Enabling hidden folders doesn't work, so I need some additional advice/assistance. Thanks

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All Answers

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You have options here.
by R. Proffitt Forum moderator / April 27, 2013 12:58 AM PDT

You can either learn more about ownership, permissions and safe mode or just boot some other OS from CD to reach in and delete them. I find folk rarely want to use the NTFS permissions and such and some don't want to boot another live CD or OS.

Which method will you use?

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Sounds Like Malware Was Removed
by Grif Thomas Forum moderator / April 27, 2013 10:19 AM PDT

That particular .dll can be part of malware/spyware/virus infections.. If your antivirus program removed it, then you'll see the error when the registry attempts to start the file. Basically, the registry attempts to start the .dll malware but since it's not there, it fails. See the link below for others who have had a similar issue:

At the bottom of the discussion in the link above are the registry keys that need to be removed/edited.. You'll need to perform the edit to make the error go away.

Hope this helps.


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