I highly recommend True Image.
I find it fast, reliable, and easy-in-use.
As for support:
After u purchase the product u'll be given phone number.
or u could contact officila representative:
Official forum support - http://www.wilderssecurity.com/forumdisplay.php?f=73
Official support - http://www.acronis.com/homecomputing/support/
Does anyone hane experience with these products? I am looking for a program that backsup data files, email addresses, my Documents, etc, etc.
Based on this site: http://data-backup-software-review.toptenreviews.com/
These two products appear to do what I want. But no phone support!! I can't believe that!!