Try this. Look for Gateway's or Acer's Erecovery on the menus and see if you can make recovery media. Then you boot that.
If you can't do that, then try the old BIOS defaults and try alt f10 one last time.
Remember that factory restore is rather fragile. It's a bit easy to break. That's why we make the recovery DVDs or order them since this is cheaper than buying Windows.
As said in the title, I have a Gateway desktop GT series, gt5473e to be exact. I am trying to do a complete factory reset, wipe everything out. I have tried system restore from the control panel with no success, with information from a site on Google I have also tried alt + f10 at boot up, then selecting HDD and hitting alt + f10 again, again with no success.
I have absolutely no idea what to do, the Gateway website tells me to use the Gateway recovery program but I can not find it anywhere on the computer. I got the computer from a friend who's family had completely trashed it with viruses, downloads, all sorts of plain old junk. I will continue to try different methods and I really hope someone can help me out.