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Question

Galaxy S3 keeps freezing at logo screen

by X3sTr0 / April 21, 2013 8:04 AM PDT

Hello

I am in desperate need of help as I really need the phone in the next week. I am sure most of you are familiar with this problem, I'm not the first one, neither the last one to experience it. I am just going to say what happened, just in case.
Okay, well it was working perfectly fine until today, about 3pm; I had done nothing wrong. I have downloaded the new game Dungeon Hunter 4 or something like that and then played it for about 10 minutes give or take. Then I killed the application and didn't touch my phone for about half an hour. I was about to check the time and weather when I realized that my phone was stuck in this weird state which usually appears when you turn on your phone; with the Galaxy S3 screen logo. I could not turn it of so my first instinct was to pull out the battery, so I did. I tried to turn on the phone but it got stuck at the same point. Then I said to myself maybe it was the battery was not charged enough so I plugged in the cable. It opened to the battery screen which usually loads for a few seconds and then stars charging but this time it didn't; it was stuck in the loading mode.
I started to google it and see what causes this and how to solve it. I have tried most of the things but it seems as if all odds are against me. The home+vol-up+power wouldn't get me into recovery mode and it would only turn on the phone to the logo thingy. The home+vol-down+power would take me into download mode or whatever; so I tried Kies. It didn't work because at the end of the processing bit it would give me a message saying that the device was not recognized or something like that; therefore it would guide me through some other steps that I couldn't perform because I couldn't turn on the phone.
What is there left to do as I don't have any ideas left and I don't want to mess up the phone somehow; it is not rooted or anything, I had the original firmware on it.

Thank you.

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All Answers

Collapse -
Answer
Installing a new ROM
by hamidAWC / May 13, 2013 4:28 PM PDT

Have you tried installing the original ROM again?

Collapse -
Yes
by X3sTr0 / May 13, 2013 10:25 PM PDT
In reply to: Installing a new ROM

I have tried to install a stock ROM, it didn't work. However, I was not sure what the original ROM was so after a series of tries I gave up and decided to send it to the closest samsung repair service center. They managed to sort it out in no time and it was back to me, fully functional, within 10 days.

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