Since you bought it with the card, I'd consider it DOA. That should result in either a new phone or a new card. It might be useful to try another card (first 16 GB, then 32 GB) and to try this card in another Galaxy. That's exactly what the shop will do when you return the package.
No need to despair. This seems a clear warranty case. Any decent shop should handle this without any hassles.
New Galaxy player 4.2 bought with 32GB SD card. Seems to see the card and tells me it is empty when I look at storage, but I can't get anything to go on it. So, when I fill up the internal SD card that is built in, I can't put anything else on. I bought this because it has the extra storage and GPS. Citymaps2go pro has lots of offline maps, but nothing will go onto the 32GB SD card and the internal one is full. This doesn't make sense. Presumably I should be able to use the card. I ichatted Samsung and they eventually told me to try a different SD card. I will, but I think the one I have is fine. I'm sort of desperate, as this defeats the whole purpose of this thing. Thanks for any help, Steve