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From Win7 32bit to Win7 64bit

by greg1000700 / May 7, 2010 3:45 PM PDT

Hi all, I recently pruchased a new laptop Toshiba Satelite L500, with a Pentuim Dual-Core T4500 2.3GHz + 4GB ram (2.96 usable)& Windows 7. I was given the option to instal as 32bit or 64. to be safe I ran 32 not knowing that it could not use the full 4G of memory installed. My questions.. I now want to go 64 bit. Do I need a clean re-install & will my programs that run on 32bit work on 64?

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You will need to do a clean installation
by Steven Haninger / May 7, 2010 7:41 PM PDT

Just save all of your data on other media. All of your programs that previously ran on the 32 bit version should run on 64 bit OS. It will create a separate programs folder for those. You didn't mention what programs you may have already installed but can always go to the Windows 7 adviser site (use google) just to check. Also, if you have peripherals such as printers, scanners and such, you'll need to check manufacturer's web sites for 64 bit drivers.

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Not all programs run on 64 bit
by brushcut / May 8, 2010 12:21 AM PDT

iPhone rendered useless by iTunes 9.1.
I upgraded my computer to a Windows 7 64 bit from a 32 bit and a much faster processor. I also loaded Office 2010 64 instead of the previous 32 bit Office 2010 I was using.. After moving all the data files to the new install and everything was working I allowed iTunes to do an automatic upgrade to 9.1. Then I did an iPhone sync. Total disaster! Not only will iTunes not sync with Outlook it destroyed all the data on my iPhone.
When I requested that Apple Support Senior Advisor Jason, Agent ID 50614, help me restore what iTunes had destroyed on my iPhone he said it was not an Apple problem. When I asked to speak to someone above him he told me there was no one above him. He just kept saying that the fact that syncing and iPhone to iTunes and having it destroy all of my data on the phone was not an Apple problem because Apple does not support Office 2010. That really is a ridiculous position for Apple to take and one that has certainly changed my opinion of Apple as a company.

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Apple does not support Office 2010.
by R. Proffitt Forum moderator / May 8, 2010 1:55 AM PDT

The issue with 64-bit OFFICE is going to take time to resolve but here the (work) office is stampeding to Windows 7 64 bit. It's a great relief from old XP.

But about Office 2010. I can't find it for sale today. Are you demanding support for unreleased software?

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Support for Office 2010
by brushcut / May 8, 2010 11:51 PM PDT

Office 2010 is already released for enterprise customers. The reatail version is due either this month or next.

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I see a RTM
by R. Proffitt Forum moderator / May 8, 2010 11:56 PM PDT

And no Enterpise versions for sale in the usual channels. In my book that's unreleased.

I'm surprised you didn't list the other issues of 64-bit Office 2010. Maybe you only need Apple items?

Remember "we've been here before"? Yes we have. How long did it take last time?

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