Computer Help forum

Question

Fresh install of windows 7 getting blue screens?!

by Darklight2ooo / March 22, 2013 7:20 AM PDT

My roommates computer is having an interesting problem. I know a decent amount about computers but i have tried a lot of things and am coming up dry. This is the dump from the analysis.I am hoping someone with a little more computer knowledge might be able to help me figure out what i need to do to fix this!

Thanks!

computer name: CITADEL
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4294090752 total
VM: 2147352576, free: 1994285056


Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 3/22/2013 8:50:56 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032213-30968-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x213D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800317D9D8, 0xFFFFF8800317D240, 0xFFFFF8000287B905)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


On Fri 3/22/2013 8:50:56 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x213D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800317D9D8, 0xFFFFF8800317D240, 0xFFFFF8000287B905)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


2 crash dumps have been found and analyzed. No offending third party drivers have been found. Consider configuring your system to produce a full memory dump for better analysis.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Fresh install of windows 7 getting blue screens?!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Fresh install of windows 7 getting blue screens?!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: 0x24
by Kees_B Forum moderator / March 22, 2013 7:32 AM PDT
Collapse -
Answer
It sounds like the HD needs formatting
by wpgwpg / March 22, 2013 7:45 AM PDT

Since this is related to NTFS errors, I'd format the hard drive and do a full format, not a quick format. When you can, I'd run chkdsk and let it check for and attempt repair of any damaged sectors.

Good luck.

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.