Computer Help forum

General discussion

Found new hardware not working

by Ted Allen / November 25, 2005 8:33 PM PST


I just formatted my Daughters HD on her computer and trying to install a Netgear networking card.

After installing and rebooting the Found New Hardware utility is not working. I have tried different slots and the computer is not recognizing that it is there.

With this particular card the drivers are on a floppy and the only option to install drivers are after the Found New Hardware wizard finds it after reboot.

This is the first hardware I have tried to install after the format of HD. I will try something else and see if it is found.

Windows XP Pro-SP2


Post a reply
Discussion is locked
You are posting a reply to: Found new hardware not working
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Found new hardware not working
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
You can go around it all
by TONI H / November 25, 2005 8:53 PM PST

Go to Add New Hardware in Control Panel, but tell it that YOU will search from a list for what you want to install. Then go through the list that appears and choose Networking the next window or so, you will see a location choice, so choose the Floppy Drive, insert the disk, and it should install...or you will get a window that says "have disk" for a button, so use that option and it should install that way when you choose the floppy drive as the source for the files.


Collapse -
by Ted Allen / November 25, 2005 9:31 PM PST


Tried that but still not finding the device. Doesn't find it to put it in the list. So maybe something is wrong with the card. But I just took it out of a machine that I had hooked up and working.

Also just plugged in a USB device and the Found New Hardware wizard started so I know that it is working.


Collapse -
Did you try
by El Alquimista / November 25, 2005 11:57 PM PST
In reply to: Toni

putting the card back in the machine it came out of? If it now doesn't work there, then it probably got zapped during the transfer. As winter approaches, static gets worse.


Collapse -
Device manager
by PlatinumPPC / November 27, 2005 1:12 AM PST
In reply to: Did you try

Is device manager picking up the device as other? If it's not it's not recognizing the card at all and the problem is not in your add new hardware wizard. Also i know this sounds stupid, but did you check and see if maybe windows didn't just install drivers for it, and it might be properly listed in device manager. Sorry, I have to ask these question no insult intended.

Collapse -
device manager
by Ted Allen / November 27, 2005 7:49 AM PST
In reply to: Device manager

Yes, tried device manager. Not listed in there. Nowhere!

Haven't tried putting it back in the original machine. I have run out of time. Have to go out of town on a job so won't be back for a while.

Thanks for all the suggestions.


Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.