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Forwarding emails with picture attachments (.jpg and .gif)

by Donna1600 / April 3, 2004 2:26 PM PST

Forwarding emails with picture attachments (.jpg and .gif)

I have a desktop with Windows ME and a laptop with XP. I use Hotmail as my main email account but also have an Outlook Express email. When I receive an email having a picture and try to forward, using "edit/copy/paste", the recepient receives only the text portion - no picture. It happens on both computers. If I try to just foward - the attachment notation (in blue) does not show up so the recepient cannot click on the attachment to get the email. It's been happening for about 3 months. Anyone else experiencing this problem?

Posted by: Donna1600 Posted on: 04/02/2004 10:27 PM

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''Something'' isn't clear -- 'ur speaking for the recipient?
by Cursorcowboy / April 3, 2004 11:54 PM PST

1. IMHO, EVERY user of OE should clear the box "Show preview pane" (View, Layout, Preview Pane) which then requires a receive e-mail be double-clicked to open. "Show all files" by placing a dot in the radio button (Explorer/My Computer -- View, Folder Options, View). If a check mark exist in the box "Hide file extension for known file types", remove it. Afterwards, click the box "Like Current Folder", click Apply, and then click OK.

2. The article [Q291387] describes the features in OE version 6 that is designed to protect you against viruses that may be transmitted through e-mail messages.

a. The IE Security zones enable you to choose whether active content, such as ActiveX Controls and scripts, can be run from inside OE HTML e-mail messages.

b. Configure OE to read all e-mail in plain text format even though some HTML e-mail may not appear correctly, but no active content is run.

c. If the default option is set for Do not allow attachments to be saved or opened that could potentially be a virus however, you may not receive potentially valid attachments [Q329570].

3. Supplemental reading: "Troubleshooter: Sending and Receiving E-Mail Messages in ??."

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Donna, Have You Checked....?
by Grif Thomas Forum moderator / April 4, 2004 5:33 AM PDT

...this setting in Outlook Express?

Open Outlook Express, click on "Tools" in the upper left, choose "Options". When that loads, click on the "Send" tab at the top. When that loads, look to the "Mail Sending Format" section, then click on the "HTML settings" button. Make sure there is a CHECK mark in the "Send pictures with messages", then click on OK, Apply, OK, etc.

Hope this helps.

Grif

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Re:Forwarding emails with picture attachments (.jpg and .gif)
by Donna1600 / April 4, 2004 6:14 AM PDT

Thank you both cursorcowboy and Grif Thomas. I believe this will help with Outlook Express, but still does not solve my problem with Hotmail; Hotmail being what I wanted as my primary email. Hotmail no longer has the ability to just forward any message with an attachment - the forwarded attachment will just not highlight and when the message is received by the recepient, there is nothing for them to click and bring up to view. As you know, the .jpg or .gif attachment usually shows up "blue" so that you can link up with it. That's not happening.

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Re:Re:Forwarding emails with picture attachments (.jpg and .gif)

Try sending such a message from a different computer (any with an Internet connection will do) to yourself and view it on different computers.

This will reveal if there is a bug on your computer, or on the receivers, or that they changed something with hotmail itself. Hotmail is browser based, and any problems and irregularities are either caused by the program running with them (so outside your sphere of influence) or by problems inside your browser.

Tell the results of this little experiment.

Kees

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Re:Re:Re:Forwarding emails with picture attachments (.jpg and .gif)

Reply to Kees Bakker - yes, problem is on both my laptop running XP and desktop running Win Me. As matter of fact, had to have my hard drive reformatted on desktop just recently and still have same problem.

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Still not clear to me ..

1. if the primary source of the problem is on the sending or the receiving side
2. if you've found a computer on which sending does work as you want
3. if you've found a computer on which receiving does work as you want (after step 2)

Kees

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Re:Forwarding emails with picture attachments (.jpg and .gif)
by command.com / April 4, 2004 9:58 PM PDT

I do not currently use hotmail, but I do use yahoo mail. I assume that they will both treat attachments in a similar manner.
There is a short answer and a long answer.

The short answer first.

If I receive an email in my yahoo account that has an imbedded picture (jpg/gif), I must first save the picture to my machine and then re-attach it to the forwarded message.

The long answer.

With html email, (like yahoo and hotmail), the email message itself is more or less a web page that is being displayed in/on another web page. The picture that is imbedded in the message is physically located on a server (hotmail/yahoo). The email message contains only a link to the picture. Your browser (Internet Explorer/Netscape ...) looks in the location described in this link and if it finds the picture, displays it. The location of the picture is probably a folder that is associated with your logon information at hotmail.

When you forward the email, the link is likely not included in the forwarded message. Adding the link would not help, since the location of the picture file is accessible only to your user account.

Saving the picture to your computer (desktop, etc.) and attaching it to the forwarded message will ensure that the picture arrives with the message. The recipients email setup will determine whether they see the picture as an imbedded picture or a file attachment that must be clicked on and opened separately.

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Re:Forwarding emails with picture attachments (.jpg and .gif)
by K9er / April 4, 2004 11:46 PM PDT

Donna,
What I do is to save the picture file to desktop and then do an email to whomever and put the picture file back into the email by clicking on it and dragging it back into the email.
B

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Re:Re:Forwarding emails with picture attachments (.jpg and .gif)
by Donna1600 / April 5, 2004 5:34 AM PDT

Thanks to all

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no pictures
by betty schultz / November 3, 2008 1:45 AM PST

when forwarding email no pictures show up. thanks

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