You should call the router manufacturer rather than your ISP; they should be able to talk you through the steps. Alternatively, you can restore your router to factory settings and set up a new network key (make sure you still have the router installation CD before you do this or download the driver setup from the Linksys site for your particular model first)
Hi. My Vista desktop computer is connected to the secure wifi connection from my router, however I now want to add my new Vista laptop to that network via my wireless router. I have forgotten the password and connection details and have no idea how to find them. It is a Linksys Wireless G router; I have tried contacting my provider but this has not been of any use. Please can someone tell me how I can find my password and connection details to access my wireless router's secure network, or how I can go about resetting them to start again? I don't know how many digits my password is or if its WPA or WEP or anything like that. I really need to resolve this asap, thanks!