Computer Help forum

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following plug-in has crashed: shockwave flash

by mickeykollins / March 8, 2011 10:01 AM PST

so my computer keeps taking a really long time to load some pages on the internet. Even logging in to my email on yahoo can take forever when using Chrome, only for the page to finally say "following plug-in has crashed: shockwave flash'. Does anyone know how to get rid of this problem? I use Vista

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See this recent discussion.
by R. Proffitt Forum moderator / March 8, 2011 10:13 AM PST
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shockwave crashed
by Lindalou4b / March 11, 2011 9:58 AM PST

I am getting this error when I try to click on any of my games to wont let the game open...HELP PLS!!! how do I fix this

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Did you try reading that recent discussion and changing that
by R. Proffitt Forum moderator / March 11, 2011 11:55 AM PST
In reply to: shockwave crashed


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turning off setting
by foxfairy101 / February 11, 2012 8:06 AM PST

I have the same problem with mine... how do I turn off the setting for it. It really crashes with Zynga games on facebook.

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Good or not. Did you read the linked discussion HOW TO?
by R. Proffitt Forum moderator / February 11, 2012 8:11 AM PST
In reply to: turning off setting;msg5095653
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read the linked discussion..
by foxfairy101 / February 12, 2012 5:44 AM PST

Yes I went to the Adobe site to test it but there was no test... It just told me what I had for the Google Chrome browser... I checked my computer's and it listed an older version. I tried to update it but recieved the message "Google Chrome has the latest edition" and that I didn't need to update it. I went to the plug-in on Chrome and it said to update the shockwave..... I did it but still have problems with Zynga games freezing up.

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You didn't tell if you changed that setting.
by R. Proffitt Forum moderator / February 12, 2012 6:53 AM PST

It appears you can't follow the directions so let's go with...

Take it to your friend and ask them to do this for you.

Chrome required more work than other browsers to turn that off so my suggestion is to use the other browsers for now.

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by foxfairy101 / February 13, 2012 8:14 AM PST
You are a jerk! thanks for making me feel like a dork. So much for being helpful.
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Help others help you.
by R. Proffitt Forum moderator / February 13, 2012 8:24 AM PST
In reply to: Bob

I read your replies and it never seems you made the change.

YOU are OK. It's the software makers that should be flamed here. Why didn't Adobe detect this issue instead of creating more angst for you?

My advice is not intended to make you feel bad. Why should folk today have to deal with such things?

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same problem
by sibermike7 / March 14, 2011 6:13 AM PDT

I read the thread:
When I went to the Adobe site, my flash passed the test even though my browser (Chrome) said that the plug-in had crashed. I found the settings and unchecked the hardware acceleration. However, using the internet is very bad because the pages often don't refresh, etc.

Online email is non-functional.
I have an Acer laptop i5 chip 2.27Ghz with Windows 7.

Help would be appreciated!

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Too little to work with.
by R. Proffitt Forum moderator / March 14, 2011 6:19 AM PDT
In reply to: same problem

Sorry but the symptoms sound like overlapping or conflicting protection software. While this has been discussed, I can't find details to begin a discussion on this Acer.

PS. Example conflict resolution at

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And You're Tried...???
by Grif Thomas Forum moderator / March 14, 2011 6:21 AM PDT
In reply to: same problem


1. Updating the video driver for your computer's video card? (Updating ALL drivers would be even better.)

2. Scanning for malware with BOTH of the free tools below:

Malwarebytes Antimalware

SUPERAntispyware Removal Tool

3. Disabling all add-ons/toolbars on your browser?

Hope this helps.


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