Storage forum


Folder on external hard drive not accessible

by vivek_k47 / February 1, 2012 12:38 PM PST

i have a 2TB external hard drive connected to my desktop.A few days ago when i was trying to open a folder on the drive in says "XYZ not accessible.The file or directory is corrupted and unreadable".
Is there a way i can fix the problem with this problem.I'm using windows 7 home premium.

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All Answers

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My first idea is to boot...
by R. Proffitt Forum moderator / February 3, 2012 2:41 AM PST
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Re: folder not accessible
by Kees_B Forum moderator / February 3, 2012 2:56 AM PST

After you tried the Ubunty trick to copy the files in folder out (maybe better copy ALL files to your backup 2 TB drive) you can try a chkdsk on the drive to do the necessary repairs. A full chkdisk (including surface check) after that won't harm at all.

If it happens repeatedly, this might point to a hardware issue or to you handling this drive incorrectly. Let's hope it was a one time glitch that won't happen again the next 5 years.


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