The site was the issue, not the person's computer. It was a shame because the owner could not accept the answer even when we showed it failing on our laptops (yes, plural.) Since we didn't own the site, we could not fix the web site.
When tryingto load a video in Chrome I get a blank window and a "movie not loaded" message when I right click. The video doesn't work in Firefox or IE either. It just doesn't display the player at all.
Youtube works though and I can see the test flash animation on adobe's website but it's not working on a specific website ( any pages on games.crossfit.com). I tried I uninstalled Flash using Revo and reinstalling it, running CCleaner, disabling hardware acceleration, updating Chrome and deleting flash player's stored data.
I read some where that it might be network/firewall related but I wouldn't know how to investigate that.
Any ideas on how to fix this?