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Windows Legacy OS

General discussion

Flash Drive problem

by unwired / February 12, 2006 2:17 AM PST

My USB flash drive (SanDisk Cruzer Micro 512MB) works with my office computer and my laptop but not my home desktop (where I also work -- so I need files there.) SanDisk support told me that there probably wasn't enough power in my USB ports, and suggested I buy a powered hub. I did, and that didn't make any difference. My computer doesn't recognize that anything has been plugged in.

Thanks for any suggestions.

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Things to check
by Darton Fury / February 12, 2006 3:43 AM PST
In reply to: Flash Drive problem

Check your BIOS to verify that USB function is enabled if no USB devices are working on the computer. Also check device manager to see if your USB controller is listed. If the controller isn't listed, or if a warning icon appears, your BIOS may be outdated. If it is listed, R-click the controller and select properties to view any warning messages.

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Thanks, but I did check that other USB worked.
by unwired / February 22, 2006 11:03 PM PST
In reply to: Things to check

I appreciate your taking the time to answer. I did test other USB devices, and all worked. I'll check the BIOS anyway, out of curiosity. --Unwired

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I take it back -- You were right. Thanks!!
by unwired / February 22, 2006 11:36 PM PST
In reply to: Things to check

Thanks so much!! I wonder why SanDrive didn't mention this the *two* times I called support -- yeesh.
I'm so happy to have my flash drive working.

--unwired

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Are you....
by Papa Echo / February 12, 2006 6:59 AM PST
In reply to: Flash Drive problem

running Windows 98 on your home desktop ?

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I'm running Windows XP
by unwired / February 22, 2006 11:08 PM PST
In reply to: Are you....

I don't think it has anything to do with the operating system, though. The flash drive works on a work XP OS coputer, and my Windows ME laptop. It just won't work with my home desktop.

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It's not unusual for this to happen
by retired / February 22, 2006 11:25 PM PST
In reply to: I'm running Windows XP

I would try powering down and unplugging all usb Devices. Power back on to safe mode and using the device manager uninstall all Usb entries, reboot and let windows reinstall USB then try plugging in the flash drive.

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