Computer Help forum

Question

Fix computer playing audio w/ no browser is open?

by Keenque / August 29, 2013 2:50 PM PDT

Hi all. This is my first post here.

I am not that good with computers so bear with me.

My computer has several issues. Maybe they are related, maybe not.

The one I want to start with is that my computer will play - for lack of a better term - audio only commercials. Meaning I have no browser open... audio just starts playing. Even after a reboot and I have started no programs. Sometimes it's several commercials playing over one another. It comes and goes. Today I have been getting one in a foreign language. Some are lengthy programs rather than commercials.

I bought the computer in the spring of 2009. Gateway FX6800-01e I think it says. In that time I've had to replace the graphics card and power supply. I also added some ram. It runs Vista and I've downloaded all the updates. I usually use Firefox as my browser.

I have gone to the Event Viewer and there is a lot of !Errors. All different kinds. I can list them if that helps but I don't understand them.

I've run Malwarebytes (several times) and it found things which I deleted. I've run CCleaner. Also something called ComboFix. I can't remember if that did anything or if they wanted me to pay first.

I am at a loss as to what to do. I'm tracking this thread so hopefully someone has some ideas. Many thanks!

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All Answers

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Answer
Malwarebytes is a great program
by glb613 / August 29, 2013 8:14 PM PDT

but, it's not enough. What anti-virus program do you use?

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I've listed the programs I have run.
by Keenque / August 30, 2013 1:29 AM PDT

Beyond that I am not sure what you mean. Is there another program I should be running?

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What do you run in real time?
by volvogirl / August 30, 2013 9:06 AM PDT

meaning those programs you mentioned you manually tell it to scan or run. But you should have a program running all the time live whenever your computer is on. So do you have something like Norton or Eset Nod 32 or Trend Micro or Windows Defender or Windows Security Essentials, etc.

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Windows Defender...
by Keenque / August 30, 2013 12:45 PM PDT

is the only one I have that I know of. I know I don't have Norton and I've never heard of the others you mentioned.

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Windows Defender comes with Windows 8
by mchainmchain / August 30, 2013 8:45 PM PDT
In reply to: Windows Defender...
http://windows.microsoft.com/en-us/windows-8/windows-defender

OR:

Do you have this? http://windows.microsoft.com/en-us/windows7/products/features/windows-defender

If the former, then you have an active antivirus.

If the latter, then you have no antivirus protection, and, as the second Microsoft link says, you have an anti-spyware program. If that's all you have, then you are missing the active antivirus protection you need.

I know they look similar, but they are not the same program, nor do they protect you in the same way. The Windows 7 Windows Defender version is the same one as for Vista and XP.

Only Windows 8 comes with the new version of Windows Defender that provides antivirus protection.

You sure you do not have Microsoft Security Essentials installed and running?
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