Samsung forum

Question

Firmware update for PN51E550D1FXZA locked picture settings

by inkblaze / November 9, 2012 11:34 PM PST

Hi,

I own a Samsung PN51E550D1FXZA and just did the online update through the tv. After the firmware update I am unable to change the picture mode from Dynamic to Standard or Movie. I'm also unable to switch the Speaker Settings from TV to External.

Has anyone had this problem and know how to fix it or how to downgrade the firmware to the previous version? Thanks for your help.

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All Answers

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Answer
re
by tg88 / November 10, 2012 12:20 AM PST

MIne did it the other night too.
I have the same tv
It stuck on dynamic mode too after firmware upgrade.
Just do a factory reset of the tv.
Goto Menu support, Self Diagnosis, reset.
If it asks for a pin put in 0,0,0,0.
Let the tv restart and should be fixed.

Collapse -
re
by tg88 / November 10, 2012 12:21 AM PST
In reply to: re
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re
by tg88 / November 10, 2012 12:24 AM PST
In reply to: re
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Answer
all fixed
by inkblaze / November 10, 2012 12:49 AM PST

Hey tg88, thanks so much! That fixed it. All working normally now. Happy

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re
by tg88 / November 10, 2012 12:59 AM PST
In reply to: all fixed

Glad it worked Happy
Enjoy your tv.

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